Hotels Near The Neighborhood Garden in San Francisco

Good location, restaurants nearby. Room is clean. Only thing that needs to be upgraded is coffee machine which is bit outdated. Food & beverage on main lobby is good and affordable, had a pepperoni pizza which was so good. Would book again when in SF

The service is very good, people are very warm, very clean and comfortable, the location is super good, the only thing that is inconvenient is that the street to the right is indeed a lot of tramps, but it can be understood. .

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We stayed in the Barnes for four nights in June 2023. Firstly, the hotel is really well located, right by Union Square with all its transport links and 20-30 minute walk away from the Embarcadero and Oracle Stadium. The room was clean and cleaned daily, staff were all very friendly, and it has a great gym (we stayed at the Galleria Park during our last stay in SF which was more expensive and the gym wasn’t fantastic). The bathroom was a little on the small side but the room was a decent size with a comfortable (but slightly on the softer side) bed, fridge, huge TV, coffee making facilities and a table with two bar stools. The hotel is good for the price you pay. We didn’t spend huge amounts of time in the room as we were busy sightseeing and it was perfect for what we needed. As other reviewers have pointed out, some parts of it are being renovated but we were not impacted by any noise so we had no complaints on that side. I note one other review mentioned noise from the road, we did experience that but it didn’t bother us.

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

Lovely hotel, in a great location, good access for the city, comfortable with great communal spaces. The staff are all really friendly and helpful, 2 people of note to mention The guy behind the bar is brilliant, knowledgable, friendly and funny, a real pleasure. There is a (really) young lady on reception/check-in, she is lovely and I don't want to knock her, but she needs more training, her default is to say no to everything, not because she is being difficult, I just don't think she has the knowledge or authority to find solutions. It makes it frustrating for me as the customer and I'm sure, for her, trying to deal with people and not resolving issues. It makes you avoid her and wait for someone else to deal with. The Concierge and Valet Parking staff were brilliant, took away all the thinking on parking and restaurants etc. We would definitely stay here again if in San Fransisco

Stayed here for 2 nights and was pleasantly surprised. Prices are quite affordable considering it's in San Francisco. The location was great. I booked this hotel in particular primarily because of its rather close proximity to the BART station. It is indeed only a 10-minute walk from Montgomery station, although if you're arriving from the airport be prepared to drag your bags uphill. The hotel is smack dab in the middle of Chinatown in a rather busy area. I never felt unsafe here, whether evening or early morning, as there are always people milling about minding their own business. If you like walking, you can journey to Fisherman's Wharf within 30 minutes on foot, which is what I did. You can also walk in the opposite direction toward Westfield and Target if you like to shop. There are several bus stops and tram lines nearby. As for the room, it was small but didn't feel cramped. There's no air-conditioning but it was rather chilly in July so I had no issues with heat. No problems with the shower either. Checking in and out were a breeze. I was even able to order food through GrubHub (because most restaurants in that area close at 8 pm even on weekends, which I found out the hard way!) I suppose my only complaint would be that you can definitely hear your neighbors at all times. I could hear someone stomping on the floor above, and sometimes I'd get noise from the rooms adjacent to mine. I was able to sleep just fine, though, as the bed was really comfortable. I'd changed my hotel to this one at the last minute and I'm glad I did. Apart from the occasional noise, I had a lovely stay.

Was here for holiday, chose this location as heard it is one of the safer areas. It was too bad, just that opposite the park there are quite of bit of homeless people sleeping. Location was alright, was accessible to Fisherman wharf, Golden Gate (took Lyft all the way). Around $10 to $25 per trip. Service was quite good, the staff was friendly and helpful. Even the cleaning staff was cheerful and greeted everyone. However for the room, it was not the best, not what i would expect of Hilton having frequent the brand in other countries. Unlucky as got one of the un-renovated rooms. Room was outdated. The shower is a one way, so you can't control the flow of the water. There isn't even a sink stopper to fill the tub. Overall because of the room, wasn't the best for me.

During our recent stay at The Bay Room (May, 2024), Zachariah, truly went above and beyond to ensure our comfort. He provided a baby crib for our newborn and made sure my family had everything we needed. He even took the time to personally give us a tour of the establishment and provided a map of recommended local locations to visit. The Bay Room was perfect, offering amazing views of Alcatraz, the Bay Bridge, and downtown San Francisco. This room is ideal for families with children or for a romantic night with your partner. The fireplace with an eco-friendly log adds a cozy touch. Zachariah’s exceptional service made our stay unforgettable. The establishment's commitment to guest comfort and satisfaction is evident. Highly recommended! 10/10!

Near the Berkeley Marina, the entire hotel complex is very large. The rooms are large enough, clean and tidy. There are ice machines and drink machines on each floor. The surrounding environment is excellent. Sunrise and sunset, walk on the seaside, enjoy! It is not recommended to include breakfast. I feel that the breakfast coupon is an inducement for guests to spend money. They also have to pay tax and tips. It is really not cheap. Of course, the restaurant environment is still very good, except for the enjoyment type.