Hotels Near North Hills Shopping Center in San Antonio

If I could give zero stars I would! We stayed here on a trip to San Antonio for the stock show. I would have left immediately except we had kids that didn't have any extra to move to another hotel. It took everything I had in me to get thru the week and not spend my entire paycheck buying rooms for the entire group! One parent did check out after going into the room, and they wouldn't refund her money. This place was disgusting. We all opted to stay in our vehicles two nights in line with pigs because it was safer and cleaner! Livestock barns were cleaner than this hotel room y'all. Barns with 1000 pigs in them were cleaner... let that soak in for a minute! The floor hadn't been mopped or swept in who knows how long, there was mold on the shower, the toilet didn't flush the paper down, we used a hanger to push the paper into the water to flush. No towels in the room. No pillow cases just gross pillows. Cigarette burns on the sheets. The room smelled so bad I went to Cracker Barrel and bought an air freshener to go on the ac/ heater unit to make the room smell better. The ac barely worked. One towel for two people. They did give us a few more and they were horrible. Went to Walmart and bought towels, wash cloths, etc. the refrigerator and microwave smelled horrible and didn't work. All 4 rooms were like this or worse!!! **********s in and out of rooms and propositioning our group. Drug deals going on outside my door. Homeless all around. Which most are probably harmless. I was so scared I wouldn't go out to my vehicle to drive to cvs after dark for necessities. I door dashed a $5 item and paid over $20 because I was scared to walk outside. I wouldn't let the kids (teens) out of their rooms while there unless we were all together. I literally slept with my pistol on the nightstand. While the lady at the front desk was nice enough to bring me a roll of toilet paper when I told her I didn't feel safe to come to the office, this shouldn't be a problem!!! Oh and for an entire week stay you got one roll of toilet paper and the room was never cleaned. Not once! Do yourself a favor and especially if you have a family and don't stay here. Unless you're into drugs and ************ and dirty rooms then this is your place!

We picked this hotel for the location was close to an event we attended. My husband also had points available for this IHG brand. The hotel was nicer than I expected, updated and clean. Bed and sheets were very comfortable. I also enjoyed the containers of water w lemon/limes offered in the lobby. The only complaint I have is the hand sanitizer dispensers were all empty (I tried 2 in the lobby) so I went to front desk and the helpful employee gave me some from a bottle she had. Very friendly staff! We went to the bar late night for a nightcap and met Noah. Noah was enthusiastic and engaging w us and his other guests. What an asset he is to this Crown Plaza establishment. Although this hotel is considered ear the airport, we only heard 3 airplanes overhead the next morning. Don’t hesitate staying here!

This is the second time I have stayed at this Residence Inn in the past two months. And it will be the last time I will stay here. The room was fine and the amenities were fine. The staff was pleasant and the location was, well, okay. When you leave the place, be careful, since the exit is immediately adjacent to an exit off the expressway and is potentially dangerous. Now for the nickel and dime expenses. The first time I didn't even bother to look at the checkout statement. This time I did. First off was a $10 parking fee. A parking fee at the Residence Inn? Really? And, of course, there is the parking fee tax added on. Next was the Convention & Tourism fee. No doubt this is really beneficial to me since all I did was stay in the place for 9 hours before leaving. Next on the agenda was the State Occupancy Tax, City Tax and Restaurant Tax. I will be traveling through San Antonio again in the near future. No more parking fee, parking tax and convention and tourism tax for me. Goodbye!

Staff is super friendly and helpful. Rooms are clean and comfortable. Nice location and close to River Walk. Great value for the price. I will definitely stay here again when I visit for leisure and relaxation.

Due to my line of work I am always in San Antonio. I've tried many other hotels in the past but none compare to SureStay San Antonio North. I come here every time I need to stay in San Antonio. My experience is always pleasurable with no complaints what so ever. The entire staff is incredible! Trust me, you will not be disappointed.

My family of three stayed at this hotel to be close to the airport for arrival and departure days. I thought because it was downtown and near an airport, it would be “subpar”, but the hotel, staff and location were all great! We stayed there twice in one week and both times were excellent experiences and we will stay there again. Our short time in the hotel did not allow us to use any of the amenities, but our room, hallways, lobby, and elevators were all great. Clean, quiet and the price was excellent!!

Nice and clean hotel. They have a good breakfast which is most of the hotels doesn’t have.The single king size suite is very spacious and have a nice living area with couch and tv seperately. See you soon

This property is exempt close to the airport and is very helpful for business travel flying in to SAT. The WiFi is strong and stable and the desk allows for maximum productivity. I had a late flight and checked in after hours and Blanca took the time to greet me warmly and acknowledge me as an Elite member. The little details matter and this clean and safe property knocks it out the park!