salipime
December 10, 2023
Sol Caribe San Andres maintains good service and improvements in facilities. Second time I have stayed at this property and they have improved some details in the facilities, other aspects still need to be improved. The location of this hotel for me is perfect, 2 minutes from the beach, all the shops. The check-in service is very fast, the girls at the reception are friendly and welcoming. If you arrive before or during lunch, you can take it instead of lunch on the day of departure if this is convenient due to the departure time of the flight from San Andres. I really liked the room, very spacious and with a view of the pool, always clean and everything worked perfectly. The cleanliness is really impeccable in general throughout the hotel. I highlight the service of Rosa who pampered us with a 100% clean room and to whom we made several requests such as a clothes iron or additional toiletries and she was always very timely, respectful and helpful. RESTAURANTS: The buffet restaurant for lunch and dinner is varied in salads, desserts and drinks and precise with 2 or maximum 3 protein options as well as carbohydrates. I note that they have a pasta section to order for the nights and eggs to order for breakfast. Mrs. Ismelda, who serves hot drinks or other drinks outside the bar, is really charming, she has a gift for service and disposition all the time and the best is always with a smile or a friendly greeting. The Barbacoa restaurant is very nice, its location overlooking the center of the hotel is beautiful, the a la carte food is served very quickly. You can help yourself to salads from the bar as well as carbohydrates. I rescue the stewed yucca, DELICIOUS. The Sol Marino restaurant is a closed space with good service, there we received a complimentary birthday cake, everything was coordinated in advance and it turned out perfect. Also like the Barbacoa restaurant, it has a salad bar where you can serve yourself to your liking. The options of à la carte dishes are varied, I highlight the coconut rice, EXCELLENT. We did not have the opportunity to visit the Mirador del Sol restaurant and here is my opportunity to improve. There was a lack of logistics on the part of the hotel on those nights that I stayed because in this restaurant, I expected to enjoy the Italian or Mexican specialty that they also offer, and during the 3 nights that I was there, they offered two Spanish nights and one seafood night, the latter being meaningless. taking into account that they already have the Sol Marino restaurant, which is permanently a seafood specialty. Furthermore, it is unfortunate that they offer the Spanish specialty so frequently, as it reduces variety to the other gastronomic options that Mirador del Sol offers. I highlight the personalized service of Cindy, the Host who is at the entrance to the buffet restaurant to welcome and register, as well as booking a la carte restaurants for the night, I loved that from the second time I saw her, she always greeted me by my name. The snacks
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