Club Med Grand Massif Samoëns Morillon
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Club Med Grand Massif Samoëns Morillon

2024 Global 100 - Ski Hotels
"3868 Route du Plateau des Saix, Haute Savoie - Samoëns74340, FRANCE", Samoens, Auvergne-Rhone-Alpes 74340, France
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"Summer:An all-inclusive holiday at Grand Massif Samoëns Morillon Club Med means a stay in a beautifully contemporary Resort located in an exceptional, breathtakingly beautiful setting.With Club Med, discover the wonderfully healthy mountain environment, perfect for recharging your batteries, enjoying sports activities for all ages, and discovering the beauty of the region.Winter:This brand new Club Med Resort, stands at an altitude of 1 600 metres (5.249 ft) is now open for all-inclusive skiing holidays.Combining modernity with authenticity, the Resort's traditional architecture has been revamped by our interior designers to ensure you of a wonderfully cosy ambience. In the heart of the Grand Massif ski area enjoy a ski-in ski-out experience with family or friends and a fabulous panoramic view."Show More
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Amenities
Indoor swimming pool
GymFree
Private Parking
Bar
Restaurant
Heated pool
Garden
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Property Description
"Summer:An all-inclusive holiday at Grand Massif Samoëns Morillon Club Med means a stay in a beautifully contemporary Resort located in an exceptional, breathtakingly beautiful setting.With Club Med, discover the wonderfully healthy mountain environment, perfect for recharging your batteries, enjoying sports activities for all ages, and discovering the beauty of the region.Winter:This brand new Club Med Resort, stands at an altitude of 1 600 metres (5.249 ft) is now open for all-inclusive skiing holidays.Combining modernity with authenticity, the Resort's traditional architecture has been revamped by our interior designers to ensure you of a wonderfully cosy ambience. In the heart of the Grand Massif ski area enjoy a ski-in ski-out experience with family or friends and a fabulous panoramic view."
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4.5/5
Great
Cleanliness4.5
Amenities4.5
Location4.5
Service4.5
All 40 Reviews
Surroundings
Landmarks: Club Med Grand Massif Samoëns Morillon
(<100m)
Landmarks: Plateau des Saix
(560m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Family Suite Room
7

Family Suite Room

Free Wi-Fi
Non-smoking
Wi-Fi in room
Heating
Room Details
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Superior Room
6

Superior Room

Free Wi-Fi
Non-smoking
Wi-Fi in room
Heating
Room Details
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Superior Family Room with Balcony
6

Superior Family Room with Balcony

Free Wi-Fi
Non-smoking
Wi-Fi in room
Heating
Balcony
Room Details
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Superior Room - Balcony
4

Superior Room - Balcony

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Heating
Balcony
Room Details
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Deluxe Room
4

Deluxe Room

Free Wi-Fi
Non-smoking
Wi-Fi in room
Heating
Room Details
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Suite
5

Suite

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Heating
Room Details
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Guest Reviews

4.5/5
Great
40 reviews
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
Average for similar properties in Samoens
Most Mentioned
AI Summary
The staff provides exceptional service with a welcoming attitude. The accommodation offers various facilities and is praised for its cleanliness. Rooms are comfortable and suitable for families.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 6, 2025
Un Resort situé au milieu d’un panorama à 360° avec un domaine skiable fabuleux entre sapin et vues à couper le souffle. Le tout sublimé par une équipe GO/GE attentionnée et aux petits soins. Mention spéciale pour le Chef de Village Yoan Changeux sensible à ce que tout soit parfait tout au long de votre séjour. Concernant la prestation de services, tout y est : Encadrement enfants, cours et location de ski, snowboard, raquettes, salle de fitness, un buffet riche et varié à tous moments de la journée, des moments détentes au Spa by Sothis, à la piscine, dans le jakuzi extérieur ou encore tout simplement face au soleil sur l’une des terrasses du Club. Magique, inoubliable, nous pouvons que vous recommander le Club Med de Samoëns pour partir en vacances cette hiver !
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 2, 2025
An incredibly disappointing experience my family and I had at Club Med Grand Massif. As loyal Club Med customers and Gold Members we’ve come to expect a certain level of service. Unfortunately, the clubmed failed us Transportation Fiasco We had to walk a mile in the rain with two toddlers to get to the bus (wvwn if we booked a private transport) When I questioned the team member, they smugly explained that it was “private” because Club Med owned it, In-Stay Communication During our stay the lack of communication with the Gold team (Thomas and Bruno) was frustrating, especially since their role is to provide support for loyal members. Departure Day Chaos On the eve of our departure, the reception assured me my private transport was scheduled but they didn’t have the time The next morning, my wife went to reception to confirm the time, and this is where things got out of control. The reception and transportation managers insisted that we had no transportation booked and told us to arrange a taxi at our own expense. This was shocking, as I had been told the opposite the previous day. Last-Minute Resolution Finally, the Chef de Village intervened and arranged a private transport for us—but framed it as a “gift,” saying we hadn’t booked it. I tried to explain that I wasn’t looking for a favor; I simply wanted them to do their job. Unfortunately, my concerns were brushed aside, and we were left feeling like an inconvenience. Reflection on Club Med Grand Massif This was by far the most disorganized and frustrating experience we’ve ever had with Club Med. It’s deeply disappointing, especially after having had wonderful experiences at other locations. As we near Platinum level (over $100,000 spent), it’s sad to think we’ll never use those benefits because we won’t return to a Club Med resort. This experience has made it clear that we deserve better service for the loyalty and investment we’ve shown to your brand. I hope this feedback encourages improvements for future guests.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 6, 2025
Very well located Club at the bottom of the slopes. The facilities are good the staff is helpful. There are plenty of entertainment and options for families and kids in particular. Food is amazing, a special shout out for Elisa, in the pastry team !
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 5, 2025
Court séjour de 4 nuits du 22 au 26 décembre au moment de l ouverture Au niveau infrastructures : très beau village, moderne. Les différents ascenseurs ne sont pas un problème contrairement à certains avis précédents. Cela permet d’avoir un village intégré dans le paysage sans avoir un aspect immeuble. Chambre très bien aménagée avec belle vue. Départ au ski immédiat a partir du ski room Tous les GO sans exceptions sont souriants et motivés. Super retours ski avec ambiance au rendez vous qui font l’âme du club med Mentions spéciales : Bruno: meilleur responsable platinium jamais rencontré. Soucieux a tout moment de notre confort et d assurer un service optimum Sky : serveur du bar avec toujours le sourire de la convivialité et d’excellents cocktails Yoan Changeux chef de village : très présent et soucieux d’offrir un service de qualité Spa: très bons soins et masseuses au top que ce soit pour les adultes et les enfants Piscine et Jacuzzi + hammam agréables Apéritifs très bons Pour Noel : arrivée du père Noel dans la neige, grand goûter réussi et cadeaux pour les enfants le 25 au matin Concernant les points d amélioration que nous avons relevé : -Problème d organisation lors du dîner du 24 décembre: plats en rupture de stock ( homard, chamallow ), une seule table disponible quand on arrive a 20 heures. Serveurs débordés. Mésaventure du réveillon élégamment rattrapée par le chef de village - Piscine trop froide ( comme dans tous les club de montagne ) et douches froides - Skis non préparés dans le casier a l arrivée alors que nous avions renseigné les pointures etc - Problèmes pour le ski pour les débutants ( non liés au club med ) un télésiège en panne pendant tout le séjour obligeant a rester sur 2-3 pistes toujours les mêmes. Sinon moniteurs de ski très biens - Queues au buffet aux heures de pointes - Pas de madeleine/ pâte de fruits emballées au départ ski pour mettre dans la poche en cas de coup de pompe Malgré ces points, notre séjour fut agréable et ressourçant et nous envisageons de revenir pourquoi pas au mois de février Famille Durand
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 5, 2025
Avoid This Place – Overcrowded and Stressful I’m currently here on a ski holiday and leaving tomorrow, and I have to say, this has been a disappointing experience overall. The resort is overcrowded, with long queues for absolutely everything—lifts, rentals, even restaurants. It’s been incredibly stressful and not at all the relaxing trip I had hoped for. The only highlight has been the ski instructors, who are truly amazing and deserve recognition for their professionalism and skill. Unfortunately, their efforts aren’t enough to compensate for the chaos of the resort itself. I would not return here and cannot recommend it to others. Save yourself the hassle and look elsewhere for your ski trip.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 4, 2025
This is our third club Med holiday and the first time staying at Grand Masif. Hotel is lovely and the manager is really hands on and great, but the child care for ages 4-5 is a complete disaster compared to the other club Med Resorts and really needs addressing. You have to sign the 4-5 year olds into club at 9am and they are sat in a room with zero simulation or toys until they are taken onto the nursery slope at 10am for an hours ski lesson. They are brought inside at 11am and we were told that we were banned from collecting them until 12.05? We could see our son sat on the floor on his own in a room for an hour and we were banned from signing him out for an hour?! The whole system is just ridiculous and really upsets the children.The staff in there are miserable and rude and have an obvious dislike for small children - I saw them shouting at the little ones numerous times. As a British family who like to nurture our kids this is simply not ok - it really ruined the holiday for us as my 4 year old son hated it but my older child had a great experience as usual. Club Med really really need to sort this out as all the families I spoke to felt the same way. Why can’t the little ones just be dropped for their lesson at 9.45 and collected at 11.15?? It just a case of simple logistics and organisation and employing staff who actually want to care for small children.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 4, 2025
J’ai passé un séjour au top du top au Club Med du Grand-Massif en famille ! Je remercie notamment Tom, Lucas et Emre du club d’adolescents pour tous les moments qu’on a passé cette semaine ! Et je suis très heureuse de la super danse que nous avons faites lors du spectacle mini club ! Nous reviendrons sûrement l’hiver prochain !
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 3, 2025
The whole process, was a real disaster, and as a gold member, I would have expected a little more attention from the staff (As it has always been the case in other resorts) 1- Communication before the stay: I have been reached, as usual, by the gold team: Thomas and Bruno. They sent me a kind email, saying that they will help if we need anything. The problem is I replied at multiple occasions and my emails were basically ignored and never heard back. 2- Transportation way in: I called the day before (since again never heard from anyone) to confim my "Private transport". On the day of, we were surprised to see that they have decided to not provide with what we have booked (and as a gold member it should be automatic) and made us walk a mile under the rain with toddlers to get the regular bus. 3-Transportation move out: since again, the gold team do not really serve any purpose, since usually we get a text the day before to help with check out and transportation, I went to the reception to ask if my transport was all set for the next day. I was then reassured that everything was set, but we didn't have any visibility on the time. On the day off again, we were surprised that we didnt have any transport reserved and been asked to book a taxi at our costs. 4- Reflection: This is by far the most unorganized clubmed resort I ever experienced. As we are near platinum level it is sad that we wont be able to use the benefits since we won't be returning to a clubmed resort. I hope this feedback will encourages improvements

Services & Amenities

Indoor swimming pool
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Food & Drink
Public Areas
Health & Wellness

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Property Description

  • Opened: 1990
  • Number of Rooms: 368
"Summer:An all-inclusive holiday at Grand Massif Samoëns Morillon Club Med means a stay in a beautifully contemporary Resort located in an exceptional, breathtakingly beautiful setting.With Club Med, discover the wonderfully healthy mountain environment, perfect for recharging your batteries, enjoying sports activities for all ages, and discovering the beauty of the region.Winter:This brand new Club Med Resort, stands at an altitude of 1 600 metres (5.249 ft) is now open for all-inclusive skiing holidays.Combining modernity with authenticity, the Resort's traditional architecture has been revamped by our interior designers to ensure you of a wonderfully cosy ambience. In the heart of the Grand Massif ski area enjoy a ski-in ski-out experience with family or friends and a fabulous panoramic view."

Frequently Asked Questions

What are the check-in and check-out times at Club Med Grand Massif Samoëns Morillon?

Check-in at Club Med Grand Massif Samoëns Morillon is 14:00, and the check-out time is until 12:00.

What are the hotel amenities at Club Med Grand Massif Samoëns Morillon?

Club Med Grand Massif Samoëns Morillon amenities include: .

Is there a pool at Club Med Grand Massif Samoëns Morillon?

Yes, Club Med Grand Massif Samoëns Morillon has a pool.

How much does it cost to stay at Club Med Grand Massif Samoëns Morillon?

Prices at Club Med Grand Massif Samoëns Morillon are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is Club Med Grand Massif Samoëns Morillon cancellation policy ?

Typically, cancellations of Club Med Grand Massif Samoëns Morillon can receive total refund for certain days before arrival. The conditions will vary depending on the type of room and booking conditions.

About This Property

Hotel Star Rating5