White Pine Lodge

Friendly staff, rooms are always clean, if there is something not working they jump on it. Just a pleasure to check in and stay there there!

Booked an overnight here with my travel partner. Both desk clerks were very friendly, helpful and accommodating. The pool was closed for repairs (we were told this during booking, so not a surprise). The room was very clean and adequate for an overnight (not huge, but ok). Shower was excellent. Breakfast (chosen the night before) came frozen and didn't look like much, but it was actually quite good. When we over cooked one item, the desk clerk happily supplied us two replacements! Location is central to lots of Salamanca tourist sights, esp. the Seneca-Iroquois Cultural Center. Loads of free parking right in front. If we need a place to stay in this area again, we will definitely stay here. Great value, too.

We were in town for a family reunion about 30 minutes away. The staff was very friendly. We checked in and they gave us a slip to fill out for breakfast the next day. The room was “meh”. The carpet was damp near the refrigerator, the room smelled musty. The bed was clean (no bedbugs, clean sheets) and comfortable enough. The breakfast consisted of a beverage, yogurt or muffin, and a frozen entree (egg bites or an omelet) that came with instructions on how to heat in microwave. They should just not offer breakfast. The yogurt was fine, everything else was “school food service” quality. Skip it. They also put a charge in my card for an extra $100 that was supposed to drop off and didn’t. I had to call them and only then was it credited back. I wonder how many people don’t check their credit card after they check out because it’s not a for incidentals charge - it’s a real charge! BTW the Fireside Lounge they have is not open so I don’t know how there was even an opportunity for an incidental charge to occur. 🤷🏻‍♀️

We have stayed here before and the staff is so helpful and friendly. The rooms are very clean, beds are comfortable, bathrooms clean and most of all it is so quiet. We stayed here for the Powwow (July 2024), and we could walk to the ******. I would recommend to anyone to stay here the price is good and you get a free breakfast plus $15.00 to play at the ****** it's a win-win all the way around. Thanks, Damian for your friendly customer service as well as the other desk help.... love you all

I always try to make my reviews fair and honest and "call it like I see it" . Stayed here on business so I did not pay for the room myself. It is a former Holiday Inn Express so if you are familiar with those you know what to expect as far as rooms and hotel layout. It is starting to show its age a bit in a few ways but by no means shabby. The hotel was VERY clean everywhere. Front desk people were friendly and helpful. Rooms are big and well lit. The bed was nice and there is even a choice of pillow firmness. TV is a bit smaller than the newer hotels but worked well and had a decent number of channels but no Netflix or Hulu options. Not a USB port in the room but plenty of outlets. There is a small refrigerator and microwave and a Keurig. Towels in the bathroom are decent and lots of toiletries. The only downsides were that the pool and hot tub were closed for renovations, and breakfast was less than Motel 6 quality. But-what was their breakfast/lounge area that had been turned in a pot dispensary was gone and I was told they would reopen it for eating and have more food choices. I hope that happens and soon. Time will tell.

We visited this lodge during the Total Solar Eclipse - as an after event stay over. We found it to be clean - even to our fussy standards. The bed was comfortable enough and the climate control was very nice (has a fan only setting - yay). The bath was well stocked and linens were in great shape. Their location extremely convenient for our purpose - yet not all fired noisy despite being nearly adjacent to the 86 and the main thoroughfare. The grounds were well kept and the lighting in the lot provided additional assurance as to the safety of our vehicle and belongings. Check in and out was a breeze - we did not opt to do their breakfast though the selection seemed adequate enough. The former lounge/ smoke shop is now nothing at all - and we did not experience any of the "odor" issues mentioned in other reviews. The outdoor area has a closed off gazebo - a bit of an eyesore. Staff - very pleasant and, in one particular situation over and beyond helpful. We had taken our own (expensive) pillows, as is our wont when traveling domestically. For the first time, we managed to forget them on the load out. We called the next day after returning home and were happy to speak with Amber (GM?) who assured us that they not only had our items set aside - she would, personally, see to it that they were shipped to us! (mind you, we agreed to send shipping label and pre-pay). Still in all, she had to drop them off at a shipping center and, to us, that is going over and above. (not to mention how many places flat out deny we had left an item when we have done so in the past). So, well done Whitetail Lodge. WE don't ask for much when traveling, but we are very picky. We will stay here again - no doubt about it.

We stayed here to go to a concert at Seneca Alleghany. This place is very clean and comfortable. The staff are very helpful. The shuttle bus to ****** was a plus and on time. Beds are comfortable, nice TV, microwave and refrigerator. Pillows were a little soft for me however. Breakfast was chosen from a menu and put in bag and had a lot of selections. No problems outside of property except people smoking which would lead me to believe it is a non smoking hotel. We would definitely stay here again!

Clean ,quiet and comfort stay. Front desk was very nice,parking was safe,room was clean,bed was comfortable,toiletries were convenient. I slept well,especially after antiquing all day. The air quality was good and was the low sound from other rooms. I will definitely stay here again ☆☆☆☆☆

Waking up to a cold shower is disappointing. Breakfast was fair, not great, very limited choices. The room was clean. The heat worked. The pool and jacuzzi were open, but the jets on the jacuzzi were broken. When I informed the manager of the cold shower, he didn’t seem surprised, just apologized and did not offer any type of discount or compensation. For some reason, the sink had hot water but not the shower.