Days Inn by Wyndham Ste. Helene-De-Bagot

Very Average. Outdated. Poor breakfast. Rooms were decently clean. If you’re just looking for a quick place to stay for a night it’s fine. Just don’t expect anything fancy or up to date. Macdonald’s a few steps away, Tim Horton’s across the road.

Booked a room here as a one night stop-over on the drive from Ontario to New Brunswick. Our reservation was made online and the room paid for using Wyndham rewards points. The day of our stay, the reservation was mysteriously cancelled. We re-booked and paid using the same method. When we arrived we were asked for a credit card to cover any incidentals. Upon checkout the next morning they charged my card for the full room rate although the room was paid for with points. When I pointed out their mistake they apologized and issued a refund. The receipt I was given showed a refund, however when I checked my card again upon reaching my destination, what they actually did was add a second charge for a full night's stay to my card. I called the hotel twice to resolve the issue with no result. Essentially they were paid 3x for one night's accommodation. I have filed a dispute with the credit card company and the hotel has the nerve to fight the disputed charges. AVOID AT ALL COSTS!

Booked this hotel for September 12 to 15th on January 24th. Paid $391.43 up front. Had to cancel the room in June and received $11.51 back. Cannot get any response as to why they will not return my full payment. Plenty of notice and was supposed to be free cancellation until September.

Hotel is very close to hiway and very run down in need of complete refresh. Cleanliness and breakfast were adequate but would not stay there as better options out there.

What a major letdown. There are Days Inn hotels that cut it, and there are Days Inns that don't, and this is certainly one of the latter. A miserable, rundown hotel that conflicts with the images shown on its website. It seems unloved, overpriced (for what it is) and in dire need of an overhaul. Once again, we find a hotel where the owners/managers ignore the need for regular maintenance and repairs to keep their investment comfortable for their guests.

We were over charged, they were unwilling to correct the issue saying it’s company policy. The rooms were not very clean and the “bar” is not welcoming at all.