Wawelberg Hotel

位置極佳，走到多數景點不行都可以到。房間很大，裝修很新。迷你吧很慷慨，早飯差了些！總體入住很滿意。值得。

W酒店，早餐很好。服務和設施都沒得説。地理位置優越

Все прошло отлично,сотрудники замечательные,все на высшем уровне!

The hotel itself is the newest of all the five in St. Petersburg, and I really liked it. Excellent internal technical equipment in the rooms and intuitive; usually, if such systems are installed, it is impossible to understand them. The location is super - close to all major attractions and walking areas. I would also like to highlight the breakfast - perhaps one of the best for both adults and children. Like in Greece, there is everything. The only point that was annoying, and could be adjusted by the hotel taking into account the cost of the rooms, is the time of check-in and check-out. We warned in advance that we were traveling with children and asked for early check-in and late check-out. And not in the morning, but with a difference of a couple of hours from standard time. It is clear that this service is always available upon availability. But. When we arrived at the hotel, the reception was not aware of this, despite the correspondence with the reservation service, and we waited in the lobby 16 hours before check-in, and the hotel was not clearly fully booked, and the rooms could have been given. It was the same when leaving. And we regularly met new guests at the reception who were outraged by this hotel policy, because it was obvious that the hotel was not full, and they were simply trying to sell guests a couple of hours of stay in the room for half the price of an expensive night. This does not correspond to the level of the hotel; this is the first time we have had this happen, not only by the standards of St. Petersburg, but also of traveling around the world in general. The hotel always meets the needs, and such an individual approach in the premium segment gives the hotel customer retention. If I were management, I would think about this. And one more thing about the children's room - I would like it to work not from 10 to 12, but earlier and longer. Children get up early. At breakfast, guests with children also sat with us, waiting for it to open, and thinking about what to do with the child so that the adults could have breakfast in peace. For the rest, let me emphasize once again that the hotel is wonderful and very worthy of staying at least once.

總體來説還不錯

酒店乾淨便利，服務人員熱情，周圍商場餐廳