Damian
January 5, 2023
Hotel is in a fantastic spot door to door skiing, great boot room too. Thats where the plaudits end.
Pool, freezing water, maybe its the new Spa method of wellness; when you have skied all day its not a cold bath you need.
House keeping forgot to empty room bins which in our case had used sanitory products which smelt after 2 days, i had to request a bin bag myself to empty them. Not exactly 4 star treatment.
Breakfast 3 days of no croissants- IN FRAN E!!, Apparently a supply issue even though the village bakery was pumping them out for fun? Regularly bread ran out, hot food too, poor planning.
Evening meals were decent and good value.
Lounge fire created a nice atmosphere- however please dont burn damp timber, it smokes.......no honestly it does, cough cough.
Generally for what we paid, very disappointing, seemed short of staff. Maybe managers need to serve more to experience issues that customers , try the pool!
Staff seemed to have ill-informed training.