Hotels Near The Beach at New Town St. Charles in St. Louis

We stayed here over the weekend to celebrate our wedding anniversary. The hotel and grounds are phenomenal. I highly suggest paying the couple dollars extra for valet parking- saves TONS of walking and time! The valet staff were very professional and accommodating. Upon arrival, (it was very late at night) we arrived and pulled up to the hotel- valet immediately came out and offered to assist; I asked for general hotel parking and was kindly directed toward the area- upon arrival to that area (not really close to the entrance- general parking lot is like $35/day)- we chose to return to front door valet for $40.... Parking is overall expensive. But, we were assisted in unloading our car and immediately taken to our reserved room. Hotel is very impressive, the lobby is beautiful- and the property is rich with history (former actual station); the room was nice, very clean, and quiet- despite the multiple wedding events occurring over the weekend. There are many restaurant and food service/delivery options available. The staff was the BEST! The grounds included hourly light shows over pier/Koi fish pond; Landry Seafood onsite, along with- Ferris wheel (my kids loved), putt-putt golf, small slide/park area... It was really a great experience to stay here. The hotel is beautiful, clean, and has multiple on-site entertainment options (along with an aquarium)- minutes SAFE walk to multiple major attractions. Bed was incredibly comfortable. We stayed long enough to need extra towels- I notified/requested the front desk for additional, and they were delivered to our room within 10 minutes. Upon arrival, we were unable to locate the TV remote- called the front desk and was immediately delivered a new remote for the TV. We did not have any major issues, but even our minor needs were met with utmost speed. I highly recommend this hotel for family and couples.

Location in proximity to city attractions is amazing 5/5. Location in terms of safety is 2/5. There isn’t a covered secured lot for your car and I was approached by many people asking me for money while taking a walk around the building. Service is hit or miss. When I arrived, and attempted to open my car door, I was accosted by the valet who yelled at me and asked me what I was TRYING to do. I told him I was checking in to the hotel. And he was aggressively unpleasant, seemingly angry that I had arrived. Conversely, the valet attendant the next day was polite and wonderful. The front desk was nice but did not review any of the amenities nor offer any information about the hotel, which is a shame. Nice but inattentive and uninterested. The service at both Idol Wolf and Good Press were 5/5. The food at both were 5/5. The hotel itself is gorgeous. There’s art set in an old gym. The renovation is well done. Enjoyed it very much. The view from the room was also very nice. The room itself was standard with a few attention to detail things needing addressed. Such as broken handles and non working bathroom fixtures. Overall would recommend this hotel because it is unique. Big plus - they allow pets!!! Yes!

Overall, a wonderful experience at the Last Hotel. Cons: inconsistent staff kindness/helpfulness. Like so many places right now, they seem to be understaffed and some employees handle that load better than others. We experienced quite an outburst from one valet employee but noted that most are trying to be as helpful as possible with what they have. There also were only a handful of rooms ready by check-in, but they let us use their pool in the meantime. Pros: Awesome pool - great view. Our room??? Stunning! We felt spoiled and slept like babies. Truly beautiful renovations, great craftsmanship and fun personality. Hotel felt safe even in the midst of a louder part of town with a rough nightlife. Tip: it’s expensive but pay for valet. They were prompt in their service, the gated lots nearby don’t have in and out privileges, and you’ll want to keep your car off the street overnight.

This was my first stay in St. Louis. I was not familiar with the location. This location was an easy walk to all the locations downtown. Many eateries were also nearby the hotel. And the Gateway Arch was also an easy walk. My view was of the Central Library. My room was comfortable and clean. The staff were all helpful and friendly. The morning breakfast was enough for me. There was some construction going on. And it looked like they were still updating the floors. Only two of the three elevators were working when I was there.

This hotel is located inside of on older building. It appears that they tried to keep the exterior facade of the building and build a hotel inside of it. The elevators are a little rickety and don't always give you a warm fuzzy feeling. Our room overlooked a garbage filled alley way. There was NO place to park. I was told upon checking in that the valet lot was full so I have to find a place to park on the street. I am surprised that all of my tires and glass on the car were still there the next morning. When we got up for breakfast there weren't any small cups to use to get the right amount of batter in the waffle maker so people were using paper coffee cups and overflowing the waffle makers. The juice machine had 2 of the 4 types of juices out of order. The other types you had to press the button to dispense so hard it almost tilted the machine backwards. And after all that the juice would come out just a little, stop, then a little more, stop, a little more etc so it took a long time to fill up your glass. The packets of syrup for waffles were EXTREMELY hard to open to the point you almost needed to use some scissors. I definitely will not stay at this property again. If I could give it zero stars I would.

The hotel is convenient for parking. You can enter and exit the parking lot with your room card. There is a microwave oven and a laundry room on the third floor of the hotel. There is a supermarket next to the hotel, which makes life convenient. The bed in the twin room is narrow and not suitable for four people.

I stayed here for a couple of nights and thoroughly enjoyed both the hotel and the city. The food was fantastic, and the service exceeded my expectations. I also took a helicopter ride around the area, which was an unforgettable experience! The front desk team was exceptional—quick and efficient. A huge shoutout to Moe and Phil, who went above and beyond by recommending some great spots to visit and eat. I arrived by Uber this time, but next time I’ll definitely take advantage of their valet service. Highly recommended!

If this hotel is representative of what Marriott is doing with Westin's, the Westin brand is deteriorating. Plastic cups in the rooms like a Best Western. Quattro restaurant is poor; asked for glasses for wine and one glass was very dirty. Quattro delivered our dinner to the wrong room; when we got the dinner it was not what we ordered. Thermostat in room was 'dead'; if not fixed management would make us move everything to a different room at 8:30 pm. Maintenance found that when the filters were changed the thermostat was not turned on! And the guest had to discover the thermostat was not working. Westin still has comfortable beds. Fortunately the valet and front desk people were good--although the staffing is very thin until 7am when the nightshift ends! Do not recommend and will avoid Westins in the future.

Let's start with the good. The rooms are amazingly comfortable. Mind you, it helps that I reserved a Stadium View king and was upgrade to an Executive Studio Suite. Extremely comfortable, very clean, and wonderfully furnished. It is exactly what I would expect from this level of hotel. It is also perfectly located if you're attending a Cardinals game at Busch Stadium. You walk out the front door, walk across Clark Ave which is shut down for games, and you are at the stadium. It is the reason I choose this hotel as I was attending a game. It is also basically in Ballpark Village. And now, the frustrating parts. Parking is horrible. First off, there is nothing on the website that I can find that tells you where to self-park or off what street to enter. I had the misfortune of trying to figure it out in between a double-header, where streets are blocked off and crazy people are running amuck in cars as well as running across the streets. I finally called the hotel and a kind gentleman talked me down to where I needed to be. By the way, the second level elevator, the only elevator that takes you near (not to) the hotel, the down button to call the elevator doesn't function. You have to hit the up button to have the elevator to arrive, then go up so you can do down to ground level. The elevator dumps you outside and you then walk past valet parking to get to the front door. Check in starts at 4:00pm and I arrive at 4:10pm. There is only one person at the desk, and she is dealing with a difficult customer. She was actually providing great customer service, but it was taking a lot of time and the line behind me was building. During this time, multiple employees walked by and behind the desk but offered no help or even made eye contact. Finally, after about 15 minutes, someone showed up to help. One thing to note, to use the elevator to go to your floor (mine was the 8th floor) you have to scan your room key card for it to allow you to push the floor button. That was not mentioned to me when I checked in and I could not figure out why I could not get to the 8th floor until a nice couple told me. Funny thing is, about 20 minutes later I got to tell another couple the same thing as no one told them either. You would think that should be automatic when checking someone in. Finally, the next morning I wanted to leave early, by 7 at the latest, so decided to do room service. They claim 24-hour room service available. However, you cannot order breakfast to be delivered to your room until 7 at the earliest. Prior to that, you can only order ”late Night Snacks”, which consists of things like Doritos. I just gave up, checked out, and had breakfast elsewhere on the road. There were other things as well. Overall, not a horrible experience. Just too many frustrating points which should not be the case for the cost of a night stays