Ben1275
July 23, 2024
We stayed at this hotel for 8 nights on holiday. The hotel is listed as a 3-star hotel, but many facilities (safe, fridge, magnifying mirror, Nespresso machine, two pools, two restaurants, etc.) are more characteristic of 4-star hotels. The same is true for breakfast, which was generous and good. The hotel is located at the outskirts of St. Leu, on a hill that is overlooking a very nice view of the sea, whales included. We had a car and therefore could travel easily, recommended at this location. Ample parking, also near our room which was relatively far from the reception. A lovely garden and pleasant common areas. Our room (Guétali) was large and comfortable, and housekeeping was good. Good beds. The bathroom was large, though it suffered from a shallow sink in which the tap was located too much to the back, something that caused constant water spillage. Service was excellent everywhere throughout our stay, with special thanks to the reception and restaurant staff. We tried to drive to St. Leu for dinner, but a traffic jam and total lack of parking led us to abandon this idea after one try. We consequently ate at the hotel’s Kotémer restaurant (see separate review). A concert of Creole music and dance on one of the evenings was very enjoyable. The most evident weakness of this hotel is the (lack of) wi-fi. While this worked reasonably well at the reception and the restaurants, we had zero reception at our room, on laptop, tablet, and phones. I use a laptop for both work and entertainment, and therefore had to sit at the reception whenever I needed the internet. The phones could be used at the room using mobile data, but this consumed a considerable amount of our monthly allocation. Overall, a very positive experience if one accepts the internet limitation, recommended while staying on Reunion Island.