Guest User
September 4, 2024
Not usually one to leave a review but feel that my experience was so poor and am Wondering if the business is aware they have a member of staff working for them with such a poor attitude and someone who clearly doesn't represent them or want to be there. Me and some friends popped in for coffee as we were excited to see the refurb, unfortunately it's only the rooms that have been refurbed so we didn't get chance to see them but the downstairs looked fresh and clean. We were served by a young man, not sure of his name, had a scruffy beard and long hair. Seemed polite enough until my friend came back to the table saying he had been slating the hotel and some of the staff that work there, we found it surprising, and unprofessional of course. We have visited this hotel in previous years as we work close by not regularly but it is somewhere we enjoy visiting for a quiet drink. I just feel a Bit disappointed hopefully he gets the training he desperately needs. Also got our order wrong and the crockery was water stained, something I would think he should be noticing. He didn't look like he wanted to be there, needs putting out of his misery.