Guest User
September 28, 2024
I recently stayed at Hotel Amber, Rudrapur, and unfortunately, the experience was far from satisfactory. Despite having a confirmed late-night check-in, the first two rooms offered were in unacceptable conditions—one with mold on the walls and even wild black mushrooms growing under the AC vent, and the second severely damp. The staff eventually provided a third room, which was more acceptable, but after a long delay and considering the bad weather, we had little choice but to take it. The overall experience was disappointing, and the room conditions did not meet basic standards of hygiene. I would recommend the hotel management to address these maintenance issues to ensure better comfort for future guests.