Novotel Rotorua Lakeside
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Rotorua
Novotel Rotorua Lakeside
Lake End Tutanekai Street, Rotorua, Bay of Plenty 3215, New Zealand
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Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious dinner in our Atlas Restaurant. Then retire to your room - a calm haven with earthy colours, wood furniture and picture windows - and soak in the spectacular scenery at Novotel.Show More
We Price Match
3.7/5·Great Location
Overall not bad, breakfast was very good.
Guest UserAll 66 Reviews
Amenities
Golf courseIndoor swimming poolHorse ridingHikingGymPrivate ParkingEV charging station24-hour front deskLuggage storageBar
All Amenities
Surroundings
Airport: Rotorua Airport
(9.9 km)
Landmarks: Eat Streat
(160m)
Landmarks: Lakefront Playground
(180m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Junior King Suite with Lake View
1 King bed
41m² | Floor: 1-5
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
King Room With City View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Royal Three-Bedroom Suite
Bedroom 1:1 King bed ● Bedroom 2:2 Single bed ● Bedroom 3:2 Single bed
Non-smoking
Air conditioning
Private bathroom
Tea bags
Private toilet
Check Availability
5
Two Queen Room with City View
2 Double bed
28m² | Floor: 1-5
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
City View King Room With Special Access Bathroom
Non-smoking
Air conditioning
Private bathroom
Tea bags
Private toilet
Check Availability
5
Two Queen Room with Lake View
2 Double bed
28m² | Floor: 1-5
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
King Room with Lake View
1 King bed
28m² | Floor: 1-5
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Superior King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
Executive Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
Hide Room Types
Guest Reviews
3.7/5
66 reviews
Verified Reviews- Cleanliness3.6
- Amenities3.7
- Location4.3
- Service3.3
Average for similar properties in Rotorua
AI Summary
The location near Lake Rotorua and Eat Street is convenient for accessing restaurants and attractions. Guests enjoy the comprehensive buffet breakfast but find the prices high and feel misled.
Brydon Qi Jing
November 7, 2024
Hotel is in need of a renovation. Stayed for 4 nights with my kids in a suite but was given 2 towels everyday. We ended up requesting for extra towels every evening. Sofa bed in the suite is ridiculously uncomfortable, springs can be felt through the sheets.
Coffee machine was covered in a layer of dust. A piece of bacon/meat was stuck beneath it. Ended up not drinking coffee for the whole stay.
Kettle was covered in gunk and half filled (obviously not washed since the previous guest left). Have ask the front desk to have it replaced. Instead, housekeeping poured away the water and remove the spout filter without even washing.
Room came without hair dryer. Have to request for it. Consumables are not topped up daily, have to request shower cap daily.
The Junior Suite have a odd looking white spot light. Obviously an after thought to try to brighten up the room. But it's position in such a weird position. So it's either having a bright spotlight shine right in your face while watching TV or you live with a dimly lit room.
Overall very bad experience. A dated room can be well kept with a team of service oriented staff to make it a pleasant stay for the guest. This Novotel is obviously trying to do the very opposite. (On the up side, front desk staff are very polite)
I've stayed in other Accor hotels before, this stay is by far the worst. Will not return.
Guest User
September 7, 2024
A good choice for a family with two children in Rotorua.
Two large beds can accommodate parents and two children under ten years old.
There is a playground downstairs by the lake. If it is not a top-notch holiday home, Pullman is not as cost-effective as Novotel.
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Guest User
August 22, 2024
The hotel is great but a little expensive. The stay is comfortable, the breakfast is rich and tastes good, the scenery around the hotel is also good, the scenery is beautiful in this season, I look forward to staying next time
Original TextTranslation provided by Google
Guest User
July 22, 2024
Overall not bad, breakfast was very good.
Original TextTranslation provided by Google
ClareJane
July 15, 2024
We stayed in Room 442, while the room was tidy we felt the bathroom was grotty and towels were old. It would have been a nice touch to provide a complimentary bottle of water.
PARK
July 8, 2024
I got there way past check-in time but there was no room ready so I waited for a while and due to an employee's mistake the room was ready but I didn't get a call so I wasted a lot of time checking in. The employee didn't even apologize so I checked in very unpleasantly. It was a twin room but it was a 4 star hotel without slippers, robes, or water;;; The bathroom seemed very old. I heard the swimming pool was nice so I traveled with children but the swimming pool was too small and I thought it was indoors but it wasn't completely enclosed so it was cold;; Not recommended for family trips.
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Travellover_Carly
June 30, 2024
Good location, good spa pool, but too busy we have to wait until 5pm ready to room.
豬腳弟
June 20, 2024
The hotel is by the lake, and you can walk to the lakeside path in five minutes. It is very comfortable to walk here in the morning or evening. Breakfast is rich and tastes good. The hotel staff are efficient and polite. There are many restaurants on the street opposite the hotel, offering all kinds of cuisine from all over the world. The experience of vacationing in this city is very good.
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Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 00:00–11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet, Set menu
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 17 years old and under | Contact hotel |
Adult | Buffet:NZD 34.00 (approx. JOD 14.130) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1996
- Renovated: 2010
- Number of Rooms: 188
Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious dinner in our Atlas Restaurant. Then retire to your room - a calm haven with earthy colours, wood furniture and picture windows - and soak in the spectacular scenery at Novotel.
Services & Amenities
Most popular business facilities
Golf courseOff-site
Indoor swimming pool
Horse ridingOff-site
HikingOff-site
Gym
Private ParkingAdditional charge
EV charging stationOff-site
24-hour front desk
Luggage storage
Bar
Restaurant
Currency exchange
Conference roomAdditional charge
Multi-function room
Children's pool
Wake-up call
Wi-Fi in public areas
Laundry room
Indoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
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