Guest User
October 27, 2024
Just wrapped up my stay at this fantastic hotel, and I have to say, it was impressive from start to finish. Everything was organized perfectly, and you can tell the staff is genuinely focused on making sure guests have a great experience. Management has really put together a top-notch team – everyone I encountered was friendly, professional, and dedicated. I especially have to thank Hugo, the night receptionist, who went above and beyond to help me when I arrived late and tired. He was incredibly patient, quick to sort out a small issue with my booking, and made sure I felt comfortable and relaxed. It’s rare to come across someone so kind and genuinely caring. Hugo truly made a difference in my stay, and I hope management recognizes how much he adds to the guest experience. Overall, a wonderful stay, and I’d absolutely choose this hotel again in a heartbeat.