Profumo Collection Colosseo

Friends with overweight suitcases, please note that this hotel has no elevator, but you can ask the front desk to help with the luggage. There is a bearded male front desk staff with a very bad service attitude. He did not respond when we said goodnight to him, and he did not greet us when we entered and exited the hotel. He deliberately turned his head away when he saw us passing by. The sound insulation of the room is very poor. There are intermittent vibration sounds every night, which can be heard all night, which greatly affects rest. And you can clearly hear the sound of others talking on the phone at the door of the room. The assigned room is also next to the staff room, and you can hear the movement next door early in the morning. Friends who need a quiet sleep, please do not book this hotel. The lady in charge of breakfast does not speak English very well, but she is very enthusiastic. Later, a younger male front desk was replaced, and the service attitude was not bad. The hotel is close to the Colosseum and can be reached in a five-minute walk.

不提供一次性刮鬍刀，牙膏牙刷，及拖鞋

The room is in a good location, and there are delicious restaurants downstairs. But there is no hot water! The front desk will deliberately emphasize that they have hot water, but when you use it, too many people are using it. And the second night after the feedback, there was hot water but it was very cold, at most warm water, and it was very cold to wash your hair. The air conditioner showed 27 degrees and it was still cold and very dry. I coughed all night (maybe personal factors, but it is really hard to adjust). Hot water is the worst.

房間乾淨，但真的有點小，樓上一直在漏水 服務員很熱情 離鬥獸場很近

Environment: The hotel has a good design Service: Fairly enthusiastic and proactive Hygiene: OK

There is no elevator and no hot water for shower. We reported it since we checked in at 4am, but the front desk didn't solve it. They kept saying they would ask, but never contacted us. Finally, they said the repair team would come at 8am the next day. Is that ridiculous? We didn't change rooms, and there was no hot water for shower. They told us that the room was full, but there were vacancies available on the website.