Hotels Near Catharinakerk in Roden

A great hotel for a base to the city of Groningen. The room was neat and fully equipped. The staff is very helpful and friendly. Free parking of the car and there are also charging points. Breakfast is from 7:30 am to 10:30 am. All in all, I am very satisfied with my stay at the Best Western Hotel.

Check in isn't on the ground floor, but not an issue. Check in was quick and staff were very friendly. Room I was given was down on the ground floor. On entering my room, first thing I immediately noted is that is was right next to a footpath as somebody walked past my window, so you need to keep your window closed and curtains drawn for privacy (the only view was a building site wall anyhow!). The other thing that I wasn't impressed about is that the entrance to the hotel doors were open, as was the door to the ground floor rooms, so anyone could just walk in and gain access to the room doors on the ground floor, probaly on the upper ones too as there was no lift access control, so from a security point of view I thought that this was exceptionally bad. I departed early the next morning and it was still in the same condition of open doors, so clearly like this all night. Room itself was typically Dutch, small enough to fit what was in the room with very little extra space, very compact. Electrical sockets was an issue and I ended up having to unplug a floor lamp to get a socket to use. Bed was comfortable enough, and shower was nice and hot. Had dinner there (Thai Curry), but the place is far too ostentatious for what it is, all I wanted was curry and rice, not all the flowery fluffing that came with it. Was actually quite nice but in reality a very small portion. Was ok for one night stay but would have eaten elsewhere had I stayed longer.

From the moment we arrived until the very last minute we were treated with unprecedented pampering! Elisa was there from beginning to end and along with her manager made our short stay during a heatwave season a wonderfully pleasant surprise. The shower, the bed and breakfast were great. Beyond that though, the understanding in accommodating our needs when we arrived before the check-in time and needed a place to get changed for the wedding was such a nice treat. Also the several discounts and facilitation of processes whenever possible was something we had never experienced before. We are certainly coming back and recommending this hotel! Congratulations on the quality of your service. Also really nice to see the incentive for reducing impact on the environment by offering vouchers whenever we skip a day on getting the room to be cleaned.

Our room was very and comfortable with good lighting, comfortable table and chairs, and complimentary coffee station. Staircases in The Netherlands are tight with small steps. Just recognize that this is normal and part of the experience. We had an honest mistake that occurred in room 30G. However management was very responsive to our concern and ensured that we were happy with our overall experience. Thank you for making this a very positive experience.

Why isn’t this the #1 Rated hotel on Trip Advisor? It will be soon I’m sure. It has all the things TripAdvisor people like. Friendly and attentive staff. Lovely new rooms. Comfortable beds. Quirky decor and travel theme. Huge variety of rooms from tiny to spacious. We rented a deluxe double and a 1 bedroom that slept 3. Both felt spacious. Breakfast was fresh. Has bar and good coffee. We were able to rent bikes at the hotel, which was also convenient. As they say on their site, there is restaurant noise as you are in the center of the action. We didn’t need the provided ear plugs and slept great on the first floor. We will definitely be staying here again next time in Groningen.

Breakfast 19 euros, 17 euros in advance, good location, 10 minutes walk from the city center, the only drawback is that wifi is not good, special card and slow, can not download and upload photos. Special praise for Ctrip.com's overseas booking is quite good, the price is reasonable, and the customer service is particularly eager to deal with it.

My daughter left a toy and only realised after we returned to our country. However, these nice people in the hotel (Hanneke, Eline, Laura, Naomi and Donya) were so nice and helped me arrange to have the toy sent back to me. They were so helpful throughout and even sent a nice present together with our item. On the night after checking in, I was waiting at the lobby and witnessed how a staff went out of her way to look for a pair of bedroom slippers for the guest. One sure way of ensuring guests stay again is good service. How many times have we read reviews of people saying they will not ever return due to the bad service they experienced? Well I am sure I definitely will stay here again. Thank you very much, wonderful ladies.