I didn't like having to enter the building to get to and from my room through a locked fire door then walk up and down flights of stairs, because there was no all-day entry through reception due to it being locked at various times in the day, given that the managers live on the premises. I found this very difficult due to my own medical condition. The doors had to be opened with a key that I found very hard to turn in the lock, the doors were very heavy to open and carrying luggage up the stairs I found very difficult and painful. The motel was in a very convenient location for my needs but sadly I won't ever return to this particular motel in Rockhampton.