Top rated hotels in Riyadh

Golden Tulip Riyadh
4.1/515 Reviews
Booked for business trip. My company guaranteed booking through AMEX card. When I arrived they asked me physical card. No authorization, no online payment, no solution apart from physical card or bank payment. Had to pay from my own pocket. They charge you before letting you to the room, no matter how much tired you are or that issue is their inability to have online service for payment, they don’t try to find solution! Any hotel has it in places I’ve been. In addition to all hustle they put me in smocking room without asking so I had to wait for change of room. She didn’t ask if I’m smocking; moved to room and there’s a black hair on the pillow. Surprise)) if you expected coffee machine as on the pictures - it’s only in suites. Coffee maker in description means kettle. This is 4*, paid 242$ per night. Rooms are specious, look modern but already abused and not clean. Will try not to open my eyes wide to notice all unacceptable things around. I hope hotel operator will pay attention with such poor payment options and service in general. If they informed in advance they don’t accept virtual AMEX we would change hotel, but they informed on the day of arrival only. Couldn’t be worse. Even GM wasn’t able to do anything - no solutions!. Just tried to justify. How come?Is it 1994 or 2024? PS. After I shown hair they simply removed it; bed cover doesn’t look like it was freshly changed, but I will never know…

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.