gabrielcanicoba
September 8, 2024
We had several problems during our stay, mainly with noise. They put us in a connecting room, plus an extremely noisy guest next door, we didn't have a decent night. Despite calling reception countless times, they only contacted the room next door once, which resolved the problem for a few hours. Furthermore, we had problems with the air conditioning, which was turned on at maximum or off, not following the temperature we set, on one of the nights we left it on with a target temperature of 22ºC and woke up in the early morning cold and the room at 17°C. Finally, the shower does not maintain a temperature, although we set the temperature to something pleasant, it fluctuated during the shower from very hot to very cold. We complained and asked to change rooms several times, but each time they said that the hotel would be full in the next few days and it would not be possible to change rooms, despite having rooms available to book on the Marriott website.
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