Top rated hotels in Richmond

Hampton Inn Richmond-South
4/591 Reviews
On June 22 2024 I encountered a very rude hotel manager. Each and every time I needed assistance at the front desk, he was not there. The one time I called for him, he came out the back room with an attitude. I asked him why he was upset and he said that I shouldn’t “talk to him like that.” I called out saying “heyyy hello” and that made him upset. He tried to bicker with me and wouldn’t even give me what I came to the desk for. He only spoke to my husband which his name wasn’t on the room. He gave the key card to him as well. It was not his room. His time was nasty and condescending, I felt u safe. I literally cried hysterically as soon as I got into my room, wearing my wedding dress and all In the hustle and bustle of getting out of the room after my wedding, I forgot my family flower vase. When I called back, the young lady let me know that my flowers had been placed in the lost and found. When I go to pick them up, the front desk says “one of the housekeepers took your vase.” I am completely disgusted and want my family heirloom back. I will never stay at this location ever again. I feel like someone was playing games the entire time I was there. I couldn’t believe it
Hampton Inn & Suites Richmond-Downtown
3.8/5100 Reviews
This is a very unique location/hotel. Electronics control the building. Elevators are programmed to take you only to the floor you select which you select before getting on the elevator. For a hotel located in the middle of the city, there is very little external noise. The room we had was immaculate. The only minor negative was that the hot water was not as hot as I normally desire.

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