Courtyard Dallas Richardson at Spring Valley

Comfortable stay with minimal noise and a fantastic breakfast experience. I especially enjoyed interacting with hotel staff Michelle, who helped with breakfast. She made me feel valued and seen when she remembered me on consecutive days when I visited. Her warmth definitely left an impression and I am looking forward to staying here again the next time I visit Dallas for work travel.

We walked in after the longest day ever, and Celine at the front desk could not have had a better smile nor a better pair of pants. She’s joyful and helpful and did her best to put us in rooms facing the pool so we can sleep well and appreciate our two nights in Dallas. I love courtyard! Thank you, Celine Sustatia!!!

We have been Hilton HHonors members for years, and recently transitioned to Marriott at the recommendation of our son. This was our first stay at a Marriott property. We'll try them again, I guess, but perhaps at a different "flavor". The differences from Hilton were stark and obvious from the beginning. Hilton staff consistently welcome us with a smile ... and two bottles of chilled water. We were welcomed here by a person who seemed willing to tolerate our presence ... and one bottle of warm water. Hilton locations - at whatever level - have coffee and tea available in the lobby pretty much all the time (and fresh cookies in the evening). This place had a small, dribbling, water jug with old pieces of fruit bouncing around with in. Hilton rooms are spacious and welcoming, with folders of information about the hotel. This room was small, cramped, and devoid of any hotel information. Hilton properties offer a free breakfast - the quality of which does vary by specific hotel brand - but offers at least something. This place gives one the opportunity to purchase $9.00 bowls of oatmeal, $13.00 premade, microwaved sandwiches, and Starbucks-priced cups of plain coffee. Your Mileage May Vary, as they say, but OUR experience at THIS location leads us to look longingly back at the way things used to be ... back at Conrad's House.

This was a very nice hotel experience. The staff was helpful and friendly. Property was in great condition. Plenty of parking and easy access from Highway 75. There were many nearby restaurants and the Starbucks on site was a bonus. Rooms and facilities were well kept and clean. Nice large walk-in shower. We have stayed in many Marriott properties and this one really stood out in a positive way.

This is one of the most pleasant hotels I have ever stayed in. The staff are so friendly and helpful and really make you feel welcome. The common areas were all perfectly clean and inviting. There is a pool and a nice, small gym. The room was quiet and comfortable, with a great bed, fluffy pillows, a nice sofa bed and ottoman, a tv, a mini-fridge and a coffee-maker. The bathroom was seemingly brand new with a great shower. I'd recommend paying the extra charge for breakfast. Starbucks coffee and plenty of choices including a huge breakfast burrito. I will definitely stay here again the next time I'm in the area. Five stars!

I always stay at this hotel when I visit Dallas for family or business because the customer service is fantastic. During my last visit, the king room I initially checked into smelled mildly of smoke, which exacerbated my asthma. When I called the front desk, Bennetta apologized and handled everything: she moved me to a king suite to compensate for the problem and helped me move my luggage to my new room. I was very impressed! The hotel's refresh looks great, and the staff makes a good old-fashioned drink.

I had a delightful experience. Check-in was easy breezy. The young lady at the counter, Ms. Bennetta, was cordial and attentive. She was very engaging and thorough; I felt immediately at home. The room was clean and had layout that made sense. The shower was big and open. The environmental controls in the room actually work so you can dial in to your comfort level. A nice comfy bed and plenty of parking rounded out my stay. I would highly recommend. This will be my go to for all future business in the Dallas area.

Nice stay at the Courtyard by Marriott/Sherman Street. The hotel has had a major refresh since I last stayed here. Location is good. I especially liked the Bistro - excellent choices for a quick dinner. Loved the GF options. Staff was helpful and welcoming. The hotel was quiet and restful. I will definitely return.