Quality Inn Columbus-East

Very friendly front desk. Clean and comfortable . The breakfast had a variety of items . …,………………………………………………………………………… …………. . ………………………………………………………………. ……………………………………………………………………………… …………………………………………………………………………………………..

The king suite on 2nd floor was amazing, the beautiful views were soothing, Room was very spacious and had a nice layout, The bathroom was clean and so was the entire room, The front desk was very helpful and very kind.. I recommend this hotel highly .

Staff seemed very nice although not helpful. Checked in, went to our room and could not get the door to open. Clerk at the desk came down and had to hit and push on the door to get it to open, once opened said if there was any more trouble with it let them know. We had trouble there they whole time with the door, opening and closing it. The toilet, when flushed, would not stop running, went to the desk to let them know and she said she would wright it down, but did not offer to have anyone come look at it, so we had to listen to the toilet running all night. For the whole time we were there the toilet ran. Then there was the noise above our bed. It sounded like a spinning washing machine or a Jacuzzi. This went on for a long time. I went back to the desk and explained about the noise, ask what it could be and could they check it out, even wondering about the washing machine ... I was told housekeeping did laundry in the other building, only saw one building so wondered about that. The next morning when this noise started again my husband saw a house keeper carrying bedding to the 2nd floor. (made me wonder about what they told me as far as their laundry facility being in the other building) The noise went on for a bit the evening with about 10 to 20 minutes of quiet before starting again. We did stay that night hoping the noise would not start again but it did right before I went out, stopped at the desk to let them know the noise was there again and nothing happened except it went on all morning and into the afternoon. I ask about this when I got back explaining my husband was trying to sleep but the noise kept him away. Still nothing done. I had ask for a handicap room because my husband uses a wheelchair. I was told they booked us into one, I ask about a walk in shower and was told there was one. Please if you or a family member needs one DO NOT STAY AT THIS MOTEL, because the walk in shower was big enough to put the shower chair in but not to get his legs in also in so you can pull the shower curtain. The door was difficult to get the wheelchair through, was even worse when we were leaving, almost could not get it out. (keeping in mind the door had to be opened before attempting going outside) The door I had trouble with, I am not sure had there been something happen and my husband needed to get out, I am not sure he could get the door open...something to think about. We decided to leave a day early because of the problems we were having that the employees did not think was a problem. When I checked out, explaining why we were leaving a day early the clerk finally ask if we wanted another handicap room if one was available. By this time that was a NO, While I did not ask for a refund I did believe that because they felled to take care of the problems that I informed them of they should've at least offered a discounted refund since it was after check out. But they offered nothing. I did not mention the "free" break

Good budget hotel. Husband and I are motorcycle traveling and look for one night stays that are clean, comfortable, quiet, fresh linens, hot water and breakfast at affordable price. This hotel ticks every box. Check in staff were polite and friendly. Room was nicely decorated and had all amenities. Maybe not the most chic of areas but served out purpose. Would stay again if in the area.

I don't want to knock the place but I have stayed in a lot better places. I do want to recognize Tracie who worked at the front desk. I left a laundry bag in our room when we checked out. On the way home I noticed it was missing. I called the hotel and Tracie was very nice and held the bag till we could make shipping arrangements. She went out of her way to help me. Thank you Tracie.

Having stayed at other Quality Inns, I thought this would be as good. Wow! Was I wrong! My friend and I had to buy a can of Febreeze to help with the awful odor in the room. The wall looked like it had bullet hole in it. The bathroom did look like it had been renovated recently, but the job needed to continue on into the rest of the space.

By far the worst hotel I have ever stayed in. When I went into the room it was beyond disgusting. I wouldn’t let my family stay so we left. Had to sleep at rest stop Wouldn’t give me a refund either.

We booked the Quaility Inn East Columbus Ohio for just 1 night. Now, we have traveled a lot and never have I ever stayed in a hotel as bad as this. First they say on their website "24 hour room service". What they failed to mention was that meant if you needed towels or what not. Not food or drinks. Secondly, we booked a Handicapped room, which the inky thing that made it a "Handicapped " accessible was that they had hand rails and provided a shower chair (. The shower stall was so tiny no one could even put the chair in there to take a shower. E erytgung is outdated and the chair at the desk is all tore up. The TV has lines running through the middle, then to top it off....the toilet does not even flush!!! This is an ADA violation. We had to call multiple times to ask for a plunger to gwt the toilet to even flush. They told us that housekeeping was gone for the day. So, we said we didn't need housekeeping, we just needed a plunger to flush it. They tell us they didn't have one. So, we said okay, well that means we can't use the restroom while we are here. We want some compensation off our stay. How convenient they appear with a plunger. I will NEVER stay here again and will be sure to inform family and friends to avoid this place at all costs.

American Airlines canceled my flight and gave me a free voucher to stay at this hotel. But even FREE was too expensive. As I checked in, another guest was in the office complaining that his TV would only show static. As I walked to my room, I was serenaded by a parking lot full of people on motorcycle blaring their radios. The room was dark and smelled musty. Furniture was old and chipped. I stayed approximately 4 minutes - long enough to jump online and book a different hotel. This property feels like it rents mostly by the hour. Not recommended. Unless that's your jam I guess.