Hotels Near Staples in Renton

Good service, warm reception

We booked a room at this location for the night prior to going on a cruise. When the staff (management?) found out that our cruise was to celebrate our 50th anniversary, they treated us like royalty. The entire staff worked hard to make us feel welcome and valued. The upgraded room they put us in was amazing - by far the best room where we have ever spent a night. Everything was clean, comfortable, and beautiful. There is no way any stay will ever be better for us. Breakfast was good and the airport shuttle worked flawlessly. They also helped make sure that we were signed up for the Seattle Express to get to the cruise ship on time. I have cancelled my post cruise reservation at another location and we will be staying at this location again.

I would give 10 stars if I could! I have never been treated so well at a hotel! The consideration and care of the staff for us was way beyond any expectations. We were traveling with my 96 yo father and we requested, on the way to the hotel, about 9:10 am and via online chat, an early check-in. We were in a room by 10:30! Prior to access to the room, they provided a location to store all our luggage. We had a lot of luggage as we were two families traveling together. Shuttles rides are available all day, as long as you are going within 5 miles of the hotel. We were able to go to lunch, go pick up pizza, and get a ride to the airport without stress or waiting. We were late getting to breakfast and the staff provided muffins and fruit so we didn't leave hungry. All this, and the bed was comfortable, too! This is a definite yes location if you are looking for a comfortable and caring place to stay!

Clean and comfortable hotel. Room was spacious. Conveniently located close to the Westfield Southcenter Mall and few other shops and food venues. A complimentary airport shuttle is available from 4am until midnight. Upon checking in, I was told that my payment wasn’t completed, while this was done and confirmed few weeks before arrival already. Even though I showed my confirmation in the Trip.com app, they couldn’t accommodate me straight away. Luckily Trip.com has a 24/7 help centre and they were able to help me sort out the situation immediately and accordingly. For this, I thank Trip.com and their representatives. The lady at the desk told me she gave me a nice room, because of the inconvenience. I never asked for this, but it also turned out the room was nothing else than what I had already booked. The fitness is small, but has quiet the necessary equipment for a good workout. Very pricey for what you get, but since all accommodations are like this nowadays, I did not count this in my review. I would stay again, but only after confirming my booking.

I recently stayed at this hotel for two nights and had a great experience. The room was clean and well-maintained, and the staff were incredibly friendly and helpful. The location is convenient, with plenty of attractions nearby. Breakfast was a highlight, especially with the pancake maker that my kids loved. They also enjoyed the pool table in the common area. Overall, it was a fantastic stay, and I would definitely recommend this hotel!

Nice and comfortable airport hotel. Location is tremendous, as it’s near to SEA airport, with lots of food venues around. A complimentary airport shuttle is available. The shuttle departs every thirty minutes to the airport, at :00 and :30. Exceptionally kind and helpful staff at the hotel, however, one specific shuttle driver was extremely rude and unbothered. I did not catch his name. Didn’t bother helping me with my suitcases and at the airport didn’t bother taking out my suitcases either. Also the shuttle departed full, so some passengers had to stand. Rooms were very clean, but a bit outdated. Since the hotel is big, there are two fitness facilities available, very convenient. I had a 1 bed queen room with a balcony, which is a nice touch. I would stay again, if staying near SEA airport.

Stayed at this property twice in 9 days at the beginning and end of our cruise, This property is very convenient to the airport. I normally would have given the property an Excellent rating except for an issue with the most relevant aspect of the property. The property has a 24/7 airport shuttle which runs every half hour. The property shuttle will also take you to many local dining establishments which is very convenient. Due to the really bad lines at the airport, it is very important to get to the airport early so you don't miss your flight. Upon check-in, I signed up for the shuttle to catch my flight in the morning. I literally watched the young lady at the desk write my name, room number and time in the book. The next morning, I went out early to the shuttle and was rudely told by the driver that I was not listed for a trip and I could not be taken to the airport. The shuttle left without me. I then spoke to someone at the desk who agreed to get me an Uber. Not that I blame the hotel, but the Uber showed up really late because he apparently ran an errand before he picked me up. This whole episode really cause a lot of anxiety and could have been avoided. The hotel itself is very nice, the room was clean and had everything needed for our stay. Breakfast is a to go very early in the am and then becomes hot and cold food after a certain time (don't recall the time). The hot breakfast was very good. Every one working at the hotel desk is very nice and professional. One real advantage of this property is that they will let you check in early after your cruise once a room is available.My only advice staying here is before you go to sleep, call the front desk and make sure you are on the shuttle.

I’ve stayed at this hotel whenever I’m in Bellevue, WA for well over thirty years. My earliest memories of this property were as a Red Lion Hotel. Then it became a Double Tree and finally, on its deathbed , it’s a Hilton. How the mighty have fallen… Not withstanding the property, which I’ll get into, I will say that the staff are generally kind and helpful. So this review is not to diminish their efforts. However hard they work, the reality is this property is beyond salvage and should be torn down and a new property should be built in its place. The bedrooms are grossly outdated, and when you look behind the doors, or in between the furniture, you’ll see how old this hotel is. While it’s sizeable in space and scope, the elevators are tragically slow, with two-of-four being out of commission when we stayed there recently. Sadly, the water pressure is so low it takes forever to wash and rinse. Our keycard failed three separate times, requiring a long walk and painful elevator ride back to the main desk where the staff reset the keycard. The pool is functioning, but there were never enough chairs and loungers. Add to this there were never enough fresh towels and you’re getting the taste of mediocrity this hotel delivers. One absolutely disgusting site is the swamp that lies just beside the pool (down the concrete foundation about twenty feet). I have no idea who thinks this is aesthetically pleasing, but it’s not. It’s home to a few ducks who clearly have poor taste in accommodations, as did we. This poolside unattraction is downright ugly. One thing I was interested to see were several staff members not wearing any type of formal Hilton uniforms. The breakfast buffet chef was literally dressed in Carharts with a t-shirt, work boots and a ball cap on. And one of the maintenance staff looked like he just walked in off the street. Management must have been on vacation at another property. Finally, the outside of the building, including the massive sloping glass facade, clearly hasn’t been washed in decades. And worse, yet, the parking area is filthy to say the least. Food containers, candy wrappers, cigarette butts and hygiene products lay a strewn for days with no effort to maintain a modest effort in appearance. This was the last time we will stay at this hotel. If you want to save yourself frustration and disappointment, I encourage you to stay at the new Marriott up the street. Literally blocks away, it’s a cleaner, nicer bet.

Very good customer service in spite what's going on around the world. I will be back the lady that checked us in was making sure we were taking care of not just us but every customer she came in contact with she was awesome!!!