Guest User
October 30, 2024
Villa Frail is a rather confusing sort of hotel. It could be really fabulous but somehow isn't quite as good as it appears on first impressions. We came from three nights at Villa Cimbrone which is sensational and far more expensive so perhaps comparison is a bit unfair. Having said that, at £320 per night it is by no means a bargain. The fabric of the building is great and the views from terrace and bedrooms are sensational. The location is also superb, within a short distance from the main square and the upmarket eateries of Rossellini's and the Hotel Caruso. The rooms are comfortable enough and the bathrooms are nice without being exceptional, with a few serious design flaws (glass door to the toilet, if opened outwards, hit the marble basin. Very worried about it breaking...) and a really annoying motion sensitive light which filled the room with bright light in the night if anyone got up to go to the bathroom then took (it =felt like) ages to turn off again. The staff were friendly and helpful to a point, but difficult to communicate with before arrival, not really answering e mails (I would recommend using WhatsApp if possible. You may get a better response). Breakfast was satisfactory without being exceptional but the views from the terrace made up for any shortcomings. Overall we had a very pleasant stay, and it is a good hotel if you want a comfortable place in an exceptional location, but I do think that with a little effort and not much expenditure this hotel could be sensational.