Miramare Hotel

The location was perfect and we are lucky enough to find street parking just outside the hotel. However, due to the lack of blanket (only a thin sheet of cloth and a unwashable thick blanket in wardrobe), we were unable to get a good night sleep. Also, the handle of the toilet was broken.

Great location with view of the sea, easy to walk to nearby places, breakfast is acceptable with not too many choices, wifi is slow and disconnect some times.

The receptionist was really rude, the elevator didn’t work properly, the pillows were old and the windows didn’t have acoustic insulation so you will hear all the outside noise. As we were hearing too much noise while we were in room trying to rest and it was really late in the night, we decided to call Maurizio the receptionist to ask him about the loud music. His answer was: “I don’t give a sh*t that you cannot rest you shouldn’t have come to rapallo in august. Rapallo is like Ibiza” and he hanged up the phone. The saddest thing is that by hiring people so unprofessional like Maurizio, they show how little they care about the guests.

Very disappointed. On a Tuesday night in August the next door bar had an outdoor dance party that was exceptionally loud till 1 am. All of the hotel rooms face the courtyard, so the whole hotel was exposed to the noise. The room was literally shaking. I went to the front desk a bit after midnight and they told me this is normal and if I want quiet I should stay in France. I am from the States, so not having a noise ordinance was new to me. I realize they can’t control the bar but at least notify their customers as this ruined our stay.

Firstly Rapallo is the best location to stay on the Italian Riviera (Liguria). Even if you can afford to stay in Portofino! Rapallo is where Italians go to holiday. Right from the start communication from Hotel Miramare was excellent even with the language difference (special mention of Emmanuel the manager). They offered us a choice of rooms and we chose 502 on the top floor with a bath. The other options on lower floors had balconies. The room was large and overlooked the piazza and beach and the bed was comfortable. The hotel is directly opposite the Ferry quay to Santa Margarita and Portofino. It is 5mins walk to the train station. We had free breakfast which was served in their nice restaurant overlooking the bay. All the staff were friendly and professional. The hotel has a lovely old “grand epoch” feel (and I mean that in a good way) including a cool old central lift. We didn’t have a car but I think the hotel does have some reserved spaces out front. Noise isn’t too much of a problem with excellent double glazing. WiFi is free throughout the hotel but a bit patchy with download speeds, not a problem if your not working.