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Albion House at Ramsgate
4.3/541 Reviews
I was really looking forward to a festive and memorable Christmas dinner at Albion House, but unfortunately, it fell far below expectations. To start, the service was painfully slow. Despite arriving on time for our reservation, it took over 30 minutes for anyone to take our drink order, and even longer for the first course to arrive. The staff, though polite, seemed overwhelmed and understaffed for such an important occasion. The food itself was underwhelming, our Champagne that I had pre ordered brought to the table in a Champagne bucket placed in the middle with it being a small table it should have been on a stand at the side of the table For a menu that promised a luxurious 5-course meal, the portions were disappointingly small, the food was overall disappointing there was only 2 roast potatoes on the plate, a 1/4 of a parsnip and no carrots, the Brussel sprouts were hard and had to be eaten whole as you could not cut them, my poached pear was also hard and I could not eat it, but my wife’s was perfectly cooked personally I can not understand how the 2 desserts could be so cooked so differently, and the flavours were mediocre at best. All other tables had crackers except ours and the 2 couples sitting next to us, there was no Christmas music playing to get in the festive mood which totally ruined the whole ambiance. On receiving our mains my wife’s vegetarian meal ( mushroom wellington) was served with pigs in blankets on top when we raised this it was taken away I had to ask for mine to be taken as well so we could eat together, both meals returned in double quick time with the offending pigs in blankets on my plate, I then asked about cross contamination and was told that my wife’s whole meal had been re-plated which I find hard to believe in that short space of time For the price we paid, I expected a much higher standard of food and service. Sadly, this experience did not live up to the promises or the reputation of the venue, we have stayed and eaten there regularly, unfortunately I will not be returning for future events and cannot recommend their Christmas dinner or even the restaurant to others. I raised my concerns with the hotel management and was told it was under new management and they were still training the staff.

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Property Information for Tourists

Highest PriceRs 211,683
Lowest PriceRs 23,051
Number of Reviews42
Total Properties14
Average Price (Weekdays)Rs 72,172
Average Price (Weekends)Rs 47,128