Hotel Santoshi Sarovar

Toilet tap were not working and mug was not kept in toilet for bathing. Ac was not working properly and fan was giving too much noise

Property is located in prime area, easy to access. To enter the reception area, which is on the first floor. We need to take the lift from parking. And parking place is filled with two wheelers of customers for bar! also, the garbage of a week was piled up in the basement. Whole basement-was stinking. Reception area was smelling cigarette smoke with some youth sitting and loudly talking. There was no courtesy from reception. Rooms were shabby. Furniture's were broken, towels and blankets were torn. Only amenity provided was soap. Not even drinking water. Ac worked efficiently and noiselessly. Hot water was available only in the morning hours. The bathroom was dirty and unhygienic. Hand-wash was not provided. Toilet seats were broken. Overall, experience was worse. Morning complimentary breakfast was provided in the restaurant in the ground floor. A neat and clean restaurant. Breakfast was good. I do-not recommend the hotel to anyone, especially families. I suggest mmt, through whom i booked this hotel to duelist from their website to save their reputation.

There was no amenities. The hotel is shaby and shady. The hotel does not have any telephone in room to call reception or house keeping. Rooms do not have clean bedsheets or blankets. The furniture is broken. Toiletries were not provided, when asked for, they gave 2 soaps thats all. Pathetic

Property location is vary good and it's convenient for all important purposes 😉 Rooms are clean and Rooms service is good. Mainly we like very much Breakfast system in this Property 👍🏻

In terms of cleanliness I would rate this hotel 2/5. while coming to staff behaviour, some of them were prompt and responsive and others are just unprofessional. The list amenities are not well provided ( No subscription for TV, even though i complained many time but could get any prior response) and etc. In conclusion I would suggest this hotel management to hire some professional staff instead of those who are working right now. All the best 👍

Staff behaviour can be improved since they don't care much about their customers. Not at all good attitude. Room service is one of the worst in this hotel

Bed was broken, bathroom not clean, water was dripping from ac in our room average, average, average

Garbage in parking rooms are small break fast average not good hospitality

We cancel our stay but no refund, this is not fair if possible any refund amount can be given