Family-friendly Hotels in Quy Nhon

Hi fleur de lys, i want to take a moment to express my gratitude for all your tremendous support over 2 nights while i was staying here. everyone's hospitality truely impressed me and i had the most unforgettable moments in my life. I would like to mention front office that supported me a lot during my stay

The sea was beautiful and the scenery was very good. The food is normal. There are 4 or 5 shops on the nearby beach where you can choose your own seafood and sell it by weight from around 6 pm, so it might be a good idea to stop by while taking a walk on the beach. It takes about 20 minutes by taxi to reach the city of Quy Nhon, so it may be an inconvenient hotel to move around.

My friend and I stayed here for 2 nights in August. The hotel sits on a cliff side about 45 minutes from the airport and about 15 min from downtown. The hotel room was large with a great view, the menu was more than adequate and the staff were beyond friendly and helpful. Our room was large with plenty of cabinet space and a comfy bed. The bathroom was huge with nice counter space. The sink did not drain quickly but, we told them at checkout, I am sure they will fix it. We would wake up to some lizard/gecko pop on the chair but, glad the little guys were there and well fed because there were no bugs. Our room water and wine glasses were not washed/replaced, they were just put back in their spot and there were a few scuff marks on the walls but, over all the room was fine. The pool was large and had a dreamy view. It had a lovely ”shelf” to lie/sit on so you would be partially in the water and there were lots of chairs to use. The water was a bit foggy and a few tiles were missing from the floor of the pool. But, over all it was fine. The beach was secluded and clean, the water was clean and the waves were perfect for jumping. To reach the beach one has to walk/take a golf cart to one end of the property and go down about 13 flights of stairs. There are chairs, but no umbrella or restroom. The food was good and there was a large verity of food. The breakfast was Vietnamese, which we like. They do have an egg station if you want an egg. The staff were soo friendly and soo helpful. They were there to answer all of our questions and get us taxies.

Booking was made literally 15 minutes before checking, Staff was a bit surprised but reacted well. F&B staff were outstanding, taking special attention to my ”polite” daughters compare to other kids that parents let go wild in a 5 stars hotel. Really appreciate Mrs. Oanh (captain there) for her support and dedication tor her role in the restaurant. FO staff were literally going out of their way to support us. Room was always cleaned with outstanding view and balcony. If I wanted to look for a flaw in the hotel it would be the lack of Concierge service, but has i said the FO staff was very supportive to coop with this flaw. I had the chance to meet the GM Mr. Dat Da who was extremely hospitable, going beyond his job but impersonated the word Hospitality. Ideally located near the beach. and close the the city center. To whoever read this i can only and strongly recommend the FLC City hotel with it's team

This is my second time visit this hotel. This time I booked 02 rooms for my dad and his friends, because I booked 2 different room type so there are 02 separate bookings. There was a mistake that I forgot to change name for 2nd booking to under my Dad’s name. I emailed to hotel through OTA app and also called to hotel to ask for help. And I got a confirmation from staff that will help us to change booking name to avoid misunderstanding upon check in on arrival date (She didn’t mention about extra fee). Today, when my dad came to check in and front desk asked him for 500.000vnd and said to us that they do not receive any information from me (I have a evidence with me that hotel received my request). It’s not much but I’m not willing to pay at that time and asking for her to help my dad check in first then I will work on with reservation team. She was keeping say NO. She only does check in if we pay money for her, if not my dad has to waiting. It is very unprofessional and it’s not 5-star standard service that a 5- star hotel should have. This will be the last time we stay at FLC Resort Quy Nhon Tôi có đặt 2 phòng 2 bookings cho ba tôi tại FLC Luxury Hotel Quy Nhơn. Do có một chút sơ suất lúc đặt phòng, tôi chưa chuyển tên booking từ Hang Pham sang Pham Van Lieu. Tuy nhiên, n*** sau khi phát hiện ra, tôi đã email và cũng nhận được phản hồi của khách sạn . Để trao đổi chi tiết, tôi cũng đã gọi điện gặp bộ phận đặt phòng để trao đổi về vấn để đổi tên booking này. Bộ phận đặt phòng cũng xác nhận đã thấy booking và cũng đã thấy tin nhắn yêu cầu trên booking của tôi. Và nói đã nắm thông tin hỗ trợ chuyển tên ( Không hề mention gì đến việc mất phụ thu cho phí đổi tên). Hôm nay khi ba tôi đến check in, nhân viên lễ tân yêu cầu thanh toán 500.000vnd phí đổi và nói không nhận được bất cứ thông tin gì từ tôi về request đổi tên. Tôi có nhờ các bạn hỗ trợ làm thủ tục trước và sẽ trao đổi lại với bộ phận đặt phòng sau. Tuy nhiên, với sự kém nhanh nhẹn và cứng nhắc của bạn lễ tân. Nhất quyết phải thu tiền phí đổi tên mới hỗ trợ check in. Tôi biết quy định là quy định, các bạn phải làm theo nhưng việc không linh động với khách hàng là quá kém. Tôi không nghĩ 1 khách sạn 5 sao mà có thể gây sự khó chịu cho khách hàng đến vậy. Tôi viết email này mong muốn bộ phận đặt phòng và khách sạn kiểm tra lại thông tin đặt phòng. Tôi cũng không nhớ rõ bạn đã nói chuyện điện thoaii và xác nhận với tôi là ai. Tôi nghĩ 500.000vnd nó không phải số tiền lớn mà tôi k thể chi trả, nhưng tôi mong khách sạn hãy xem lại cách làm việc linh động hơn và đưa thông tin đầy đủ tới khách hàng để mang lại trải nghiệm tốt cho khách hàng.

What a beautiful hotel! This is one of the best hotels we stayed in during our three week visit to Vietnam. It was so well designed with a clean aesthetic. Quy Nhon is such a cool bustling city, with a beautiful beach. The staff were helpful, the breakfast was good. The gym and pool were super nice, too.

Nice hotel and staff will stay again if I have a chance to go to Quy Nhon

I've traveled all over the world and stayed at many international hotels, but for me, the Grand Hyams Hotel in Quy Nhon surpasses any hotel I've stayed at before. All the receptionists here are very professional, beautiful, and always quick to assist whenever I need help. 10/10 is not enough for this hotel. This has been a memorable vacation for me, and I will definitely return to Grand Hyams and Quy Nhon many times.

The seaside boutique resort has several inefficiencies which I list: 1. At the time of entry according to Seaside protocol the allocated piece NOt is ready to receive visits 2. The staff did not repay the consumption and the bread always present an angry state during the 4 days of my stay 3. The beach is dirty with cigarette slices, plastic bags and packs and other mugs. Nobody cleans it for my 4 days of stay. Photos available with the Hotel's background. 4.El The pool jacuzzi doesn't work, after insisting for 2 days I can make some of your water jets work in regular conditions. 5. The staff does not understand English and communication is disastrous The problems are being solved very slowly with a manager via messages and that is not present to see the problems. 6. They prohibit the entry of drinks to the resort with fine of 1.000.000 Dong, but the resort No drinks Without Sugar What is not understood this prohibition 7. You have a lot to be category 5 stars gives you only for 3 stars +. Location with a nice, but not working properly, for local people may be but not for international tourists 8. Price per night is very high compared to what you get as service. 9. The problem that I swept the water glass, the piece shower was swallowing water less by the shower. With a person to shower, the bathroom floor was full of water and swallowed, very dangerous by accident. The same day they came to fix it.

Our family stayed here for one week. The staff at the hotel were very friendly, especially the front desk. The buffet breakfast was decent. There were several things we were not happy about and hope that the hotel will work to improve it. One problem is that the hallways on each floor is an open-air concept, so noise from the busy street gets echoed throughout the hotel. We were there during the end of the wet season so it rained quite a bit, allowing mosquitoes to come in. The hotel is on the corner of a busy street and near some karaoke bars so there was loud music playing every night until midnight. The open-air concept definitely doesn’t help block out the noise. The second problem is the smoking. For some reason the hotel allows guests to smoke inside. There are ashtrays in every room. On many nights the smell of cigarette smoke from other rooms travelled to our rooms through the air vents. It was very unpleasant. Housekeeping was also interesting. One morning they knocked on the door at 7am to clean our room but we were still asleep. The service should be improved. One of our rooms had ants so rooms had to be changed. This service needs improvement as rooms aren’t really cleaned every day. Overall because this is a fairly new hotel it definitely still needs some work. Hope this review helps management improve the service.