Guest User
September 25, 2024
When we checked in on 9/21, we asked if we could park for a few more hours and how much it would cost. The girl said: Wait a minute, we'll confirm. Then in the evening, a guy said he could let us park for two and a half hours for free. I thought it was a good thing, so I confirmed with the guy again and again, and he said it was free.
But after I left on 9/22, I was charged 35nzd because I parked for three and a half hours more, and I was charged 10nzd per hour. I called the front desk and told them the whole story. Didn't they say that car late leave is free? The girl who answered the phone said she would email me back after checking in, but I didn't receive any emails.
So I took the initiative and sent them emails. I wrote two emails, but they fell into the sea.
I'm back in China on 9/25, and I realized that I won't get my money back.
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