Hotels Near Quai des Cageux Observation Tour in Quebec City

Room was old in bad shape, headboards were peeling, floor dirty, bathroom baseboards looked like they were never clean, missing grout in shower, tub very slippery, no glass provided in bathroom, coffee maker didn’t work they replaced it with another machine which they said they tried and it worked not true my husband ended up fixing it. My husband was told to leave the gym because they said the treadmill was too loud for the people ,so maybe you shouldn’t have it on the third floor or not advertise you have a gym. We booked a prestige plus room as according to the pictures you show a much bigger room that actually looks nice and clean, the room we received was small and very dull and drabby. We wanted to change rooms and were told we could not. We booked this room months ago and when we arrived the hotel was not full therefore I think more effort should have been made to accommodate us. I would not ever recommend this hotel it was the worst hotel I have ever been in. Unfortunately the pictures I took were lost much to my dismay as I could have proven the bad shape and cleanliness of this room.

Stayed August 2024. Check-in and out was easy. Room was clean, beds and pillows comfortable. The high ceilings are very nice. Front desk lent us a block as there’s no usb port in the room. A very good breakfast with loads of variety served with a smile. We really wanted to swim. Hot tub was hot. Pool water was not moving and had gobs of hair and spit floating on top. Went to the desk for a chat and the next morning water was moving and clear and we could smell the chlorine so someone had attended to it. Too late for us so we were disappointed but hopefully the next guests enjoyed it.

The arrival at the hotel started badly with a young receptionist full of germs she kept spreading in her tissue and around (as if we did not just get out of a pandemic that showed us how far any virus can travel) and she started laughing at me in French (assuming that I do not speak over 10 languages including French) saying that I want a room taken by another customer: how rude of her to assume that. The older manager thankfully intervened and the room we checked in via the app was given to us, explaining to the manager, however sick from the road I was, that we did not want something extraordinary: - the room had the lines of the newly built hotels we stayed in the USA and just like in the USA, this room proved to have poor insulation between rooms, slamming doors and the trepidation noises on the hallways to make stuff vibrate in the room. Thankfully everything stopped soon after 10pm and we had a good night sleep only disturbed by the construction next door the following morning, however quiet those people were trying to operate their machinery - parking at the back of the hotel is safe and thankfully Google satellite helped us immensely with travelling to and from Quebec City trying to avoid the major road works happening just about everywhere - the hotel is located near a major shopping area and a Walmart great with icecreams and drinks we always like having - breakfast at the hotel included warm items and it was varied although people kept taking multiple tables to sit and talk: I guess the lower floors were rather busy since we hardly heard any talk up our floor - the manager was kind in thinking of sending a warm up gift, although I wish the young female receptionist would receive further training and stopped assuming things she wanted to assume about customers who effectively pay her salary

Great location: 10-15 min walk to the old city Spectacular view: My husbnd and I stayed at a old city / river view room Great restaurant in the Looby: we arrived at the hotel around 9:30pm, didn’t have much option for late dinner. We had ‘Beef Cheek’ and ‘Black Cod’ at Cabu. Food was amazing! We loved food so much, went back to their grab & go/ coffee bar after we checked out. Other things: Nice to have Nespresso machine and Crabtree amenities

Facilities: Before going there, I heard that the facilities might be old, but in fact they are fine and worth experiencing. Environment: The location is excellent and the hotel atmosphere is very suitable for travel check-in Service: Very considerate, there will be staff who will give business cards when checking in to contact you for help and service needs.

Transportation: just opposite the castle, the first floor is the tourist service center, super convenient Environment: The room is very clean, spacious and comfortable! Other guests are very quiet and live very comfortable. Service: Although the staff should be French-speaking, English communication is no problem and the attitude is particularly good.

Half way through our stay here. The rooms are lovely and clean, and updated to modern expectations in an old building. Staff have been wonderful. Really good value for money. The only downside so far has been the restaurant (Louise Taverne &Bar a Vin). As we were checking in to the hotel this morning, other customers told us the place is lovely but not to eat here. We decided to go anyway, just wanting a drink while we waited for our laundry to dry… and we may have thought about eating there if all was ok. We were totally ignored, despite trying to attract the attention of the man in charge of the outside area (around a dozen tables, four of which were occupied). We asked someone else if we could sit down. They referred us to him. We waited while he cleaned a couple of tables, walked past us to talk to someone, walked inside and fiddled around in there for a while, walked out again and cleaned a couple more tables, went round us to get to another table where he rearranged the setting. Walked back to near where we were standing and then turned around to chat to some people he had served since we had been there. Don’t know what sort of self-important trip he was on but we left and will not return. But… that led to a delightful experience at 900 Rue Saint-Paul across the road (separate review coming).

Nice hotel, the location is a bit remote, suitable for self-driving tour, but the traffic is quite convenient. The restaurant downstairs is very good, especially recommended, Canadian local cuisine is very authentic, exquisite, affordable

The environment of this hotel is really good. The old forest in the deep mountains is still in the back mountain ski resort by the lake. The environment is beautiful and the air is fresh. The hotel also has hot springs. The restaurant can be called Michelin level