Hotels Near Parc de l'Émeraude in Quebec City

The environment of this hotel is really good. The old forest in the deep mountains is still in the back mountain ski resort by the lake. The environment is beautiful and the air is fresh. The hotel also has hot springs. The restaurant can be called Michelin level

The staff here are extemporary, some of the best I have come across, including within top hotels. They were all professional, polite, friendly and helpful, all smiles and nothing was too much trouble. Advice on tourist spots, directions, where the locals eat etc was all given without prompting. We wanted a kettle for the room, they provided a flask to fill with hot water. Luggage was carried for us. Each and every one was constantly smiling. Catherine in particular was fantastic. Elevator not working (stairs with large suitcases was not good) Location: Need a taxi or 2 buses or 30 minutes (uphill) walk from Old Quebec. Pizza restaurant next door, Subway and local pub on Corner and supermarket just down road. Room. Clean and tidy. Housekeeping not available due to Covid (which didn't make sense - surely Covid a reason to be cleaner!) A little on small side. Breakfast - disappointing. Kitchen closed due to Covid still (although many others now open). An apple, Croissant & carton orange juice in a bag left a lot to be desired. Parking at the back (although we didn't use it). Swimming pool - not the best but perfectly adequate, warm (once you were in) and clean. Towels provided. Room, facilities and staff, yes I would use again - its value for money. Location put me off.

The pros, location and hotel room is good. You can walk to the tourist attractions as it is closeby such as hotel frontenac, the citadelle and the lower quarter via a funicular lift. I love that it is spacious and has good strong water pressure and the staff are polite and proffesional. The cons I was allocated a room which is not at lift level. More like in between floors. I did not find this info in their website when making booking. So when they mention they have lift I assumed it stops at every level. I tried to request to change but was told they are full as it was close to weekend. I stayed from wed to friday. So i have to walk up and down 2 flights of staircases daily for 3 days with knee joint pain. The staff offered to help with my luggage so that help solve the problem. Also the room will only be clean after you check out. I dislike seeing unmade beds and trash fill up. So ended up making own bed.

Facilities: Before going there, I heard that the facilities might be old, but in fact they are fine and worth experiencing. Environment: The location is excellent and the hotel atmosphere is very suitable for travel check-in Service: Very considerate, there will be staff who will give business cards when checking in to contact you for help and service needs.

It was located in a location with a clear view of the Dokkaebi Hotel and it was great to walk around the old town! The facilities and service are great and it seems like the best hotel in Quebec~

Service was good and the room was clean. Staff here were friendly, bilingual, speaking French and English. The price was great too.

Pros: Great hotel. Friendly staff. Great location. Accommodated us for our daughters late check out due to online schooling. Clean. Cons: no soap in bathroom. Mattress are hard.

The arrival at the hotel started badly with a young receptionist full of germs she kept spreading in her tissue and around (as if we did not just get out of a pandemic that showed us how far any virus can travel) and she started laughing at me in French (assuming that I do not speak over 10 languages including French) saying that I want a room taken by another customer: how rude of her to assume that. The older manager thankfully intervened and the room we checked in via the app was given to us, explaining to the manager, however sick from the road I was, that we did not want something extraordinary: - the room had the lines of the newly built hotels we stayed in the USA and just like in the USA, this room proved to have poor insulation between rooms, slamming doors and the trepidation noises on the hallways to make stuff vibrate in the room. Thankfully everything stopped soon after 10pm and we had a good night sleep only disturbed by the construction next door the following morning, however quiet those people were trying to operate their machinery - parking at the back of the hotel is safe and thankfully Google satellite helped us immensely with travelling to and from Quebec City trying to avoid the major road works happening just about everywhere - the hotel is located near a major shopping area and a Walmart great with icecreams and drinks we always like having - breakfast at the hotel included warm items and it was varied although people kept taking multiple tables to sit and talk: I guess the lower floors were rather busy since we hardly heard any talk up our floor - the manager was kind in thinking of sending a warm up gift, although I wish the young female receptionist would receive further training and stopped assuming things she wanted to assume about customers who effectively pay her salary

Several of our friends have traveled from the United States to the United States. First of all, the location of this hotel is not bad. Then it is convenient to stop at the hotel. The location is good. We found it very quickly. Thanks to Ctrip for assistance.

Arriving at Loulou's is like coming home. André greets us with his boisterous ”Bonjour,” and we are immediately into a lively conversation. We regularly stop at Loulou's to spend a day in Old Quebec: buskers, crêpes, the boardwalk... Charny itself is such a find example of an old Quebec village, just walking those streets is fun (or we go over to view the falls). I particularly like the enormity of the old church.