Hotels Near Jardins du bassin Louise in Quebec City

Hotel Manoir Ste Genevieve I’ll try to give an honest review of our four night stay in September 2022. What we liked: 1. it’s in a great location close to everything you want to see old Quebec. 2. It’s very cute. 3. Our room was clean. 4. The price was reasonable compared to other properties in the same area. What could have been better: 1. Once we arrived and checked in there was very little contact with staff. Our room was not serviced and we were responsible for getting towels, coffee and room essentials and emptying trash. However, that really wasn’t a big deal and we understand that staffing shortages are huge problem. We also noticed that the hotel manager would leave early and leave an envelope with keys for guests who had not yet arrived. 2. The outside upper deck is in real need of attention. There is old furniture, dead plants and broken pieces scattered around. The owner needs to clean this up to make it attractive to guests again. If you are looking for luxury and service, this is not your hotel. The stairs are steep and our room was small. That said, it was a good stay considering the location, quaintness and value.

The location is a little far out about a 10 minute walk to the old town downtown. Would not be so bad in the summer but we came during an ice storm and the sidewalks were not the most walkable and it was hard to get a cab on the weekend. But the hotel itself is very nice, the pool and spa were great. The rooms were large and had good amenities.

It was located in a location with a clear view of the Dokkaebi Hotel and it was great to walk around the old town! The facilities and service are great and it seems like the best hotel in Quebec~

The staff here are extemporary, some of the best I have come across, including within top hotels. They were all professional, polite, friendly and helpful, all smiles and nothing was too much trouble. Advice on tourist spots, directions, where the locals eat etc was all given without prompting. We wanted a kettle for the room, they provided a flask to fill with hot water. Luggage was carried for us. Each and every one was constantly smiling. Catherine in particular was fantastic. Elevator not working (stairs with large suitcases was not good) Location: Need a taxi or 2 buses or 30 minutes (uphill) walk from Old Quebec. Pizza restaurant next door, Subway and local pub on Corner and supermarket just down road. Room. Clean and tidy. Housekeeping not available due to Covid (which didn't make sense - surely Covid a reason to be cleaner!) A little on small side. Breakfast - disappointing. Kitchen closed due to Covid still (although many others now open). An apple, Croissant & carton orange juice in a bag left a lot to be desired. Parking at the back (although we didn't use it). Swimming pool - not the best but perfectly adequate, warm (once you were in) and clean. Towels provided. Room, facilities and staff, yes I would use again - its value for money. Location put me off.

We were delighted to stay in this new and very clean property twice on our way to and from the Maritimes. It was a very convenient stopover, close to the highway and other amenities. There is lots of free outdoor parking. The room (with 2 queens) was spacious and had everything we needed, including a small fridge. The bathroom was quite large. The outdoor pool was small (more of a hot tub), yet pleasant. Would definitely stay again.

Interesting value for money. Lunch included ok. Availability of two electric car charging stations (requires contact at reception to activate charging).

Pros: Great hotel. Friendly staff. Great location. Accommodated us for our daughters late check out due to online schooling. Clean. Cons: no soap in bathroom. Mattress are hard.

Service was good and the room was clean. Staff here were friendly, bilingual, speaking French and English. The price was great too.

The arrival at the hotel started badly with a young receptionist full of germs she kept spreading in her tissue and around (as if we did not just get out of a pandemic that showed us how far any virus can travel) and she started laughing at me in French (assuming that I do not speak over 10 languages including French) saying that I want a room taken by another customer: how rude of her to assume that. The older manager thankfully intervened and the room we checked in via the app was given to us, explaining to the manager, however sick from the road I was, that we did not want something extraordinary: - the room had the lines of the newly built hotels we stayed in the USA and just like in the USA, this room proved to have poor insulation between rooms, slamming doors and the trepidation noises on the hallways to make stuff vibrate in the room. Thankfully everything stopped soon after 10pm and we had a good night sleep only disturbed by the construction next door the following morning, however quiet those people were trying to operate their machinery - parking at the back of the hotel is safe and thankfully Google satellite helped us immensely with travelling to and from Quebec City trying to avoid the major road works happening just about everywhere - the hotel is located near a major shopping area and a Walmart great with icecreams and drinks we always like having - breakfast at the hotel included warm items and it was varied although people kept taking multiple tables to sit and talk: I guess the lower floors were rather busy since we hardly heard any talk up our floor - the manager was kind in thinking of sending a warm up gift, although I wish the young female receptionist would receive further training and stopped assuming things she wanted to assume about customers who effectively pay her salary

Arriving at Loulou's is like coming home. André greets us with his boisterous ”Bonjour,” and we are immediately into a lively conversation. We regularly stop at Loulou's to spend a day in Old Quebec: buskers, crêpes, the boardwalk... Charny itself is such a find example of an old Quebec village, just walking those streets is fun (or we go over to view the falls). I particularly like the enormity of the old church.