Insotel Punta Prima Prestige Suites & Spa

The accommodation impresses with clean, spacious rooms and friendly staff. Convenient location near the beach and excellent facilities make it ideal. However, no disadvantages were mentioned in the reviews.

Great property, great experience We where on the side of non inclusive, it was private and beautifully kept, the rooms feel like a villa with a private small kitchenette and the living room jas a Murphy bed that comes down at night with 2 full bathrooms and the million dollar views, just make sure if you want to east in premises you must reserve before

The suites were very spacious, comfortable, immaculately clean and maintained to a very high standard by the housekeeping staff throughout our stay. The Prestige part of the resort has limited facilities (a pool area and a bar which was sporadically staffed) but we did have access to the facilities in the larger all inclusive part of the resort, including the use of free tennis courts. The food was a big disappointment; our half board package included buffet meals in the Prestige Nura restaurant , but we were told at check in that we could choose to eat in one of the 'specialist' restaurants on site on one day. We chose to eat in the Tapas restaurant, where we were served a mediocre set menu (the croquettes were still frozen inside) for which there was an (unexpected) additional charge of 31 euros per person. The food in the Prestige restaurant wasn't much better; buffet style food served lukewarm on cold plates. The only decent food was served by the chef who freshly grilled ‘specials’ each evening. Drinks were expensive (c12 euros for a glass of wine), although we didn’t know how much was being charged to our account for each drink as we were told there was no wine list or bar menu to view! There were some free drinks on offer each evening but these seemed to be offered to only certain individuals (and not just to new arrivals which might have made some sense?) The restaurant staff worked very hard to provide a high level of service and continuously replenish the buffet - although even the freshly put out food was not hot. As other reviewers have mentioned - there are some great restaurants along the front in Punta Prima - we'd particularly recommend Chiringuito Aire.