Walter T
October 26, 2024
We just completed 4 night stay for our 50th anniversary. We loved this place! We took the hotel’s private car to and from the airport. Driver and service great. Rooms are really nice, spacious and comfortable. We had a “king bed Ocean view Casita). Huge bathroom plus an outdoor shower. Housekeeping regularly checked to refresh the room a few times each day. We had a good view to the 3 tiered pools and to the ocean. (There are also pools in other locations.). When at the pools the staff regularly came by with buckets full of ice and bottled water, and periodically came with iced fruit drinks or fruit popsicles. We ate at every restaurant in the hotel and didn’t have any meal that wasn’t really with great service at each restaurant. Special shout out to Felipe Sandoval and the other bartenders at AltaMira (the bar with restaurant in the lobby). He was really a very helpful and engaging person, and made great recommendations for cocktails and food. He was delightful as were his comrades (we didn’t not get everyone’s names). Also special were the breakfast wait staff at Las Marietas, and bartender and staff at Carolina. Massages at spa were very good spa is pricey (we added a private room and pool with champagne and snacks so of course that added to the price). All staff were extremely courteous, if you need directions whomever you asked stopped what he/she was doing and took you wherever you were going. (i.e, instead of just trying to tell you how to go.). And at the restaurants and bars they always knew we were here for our anniversary and congratulated us. Nice touch. We certainly plan to return. This is a wonderful place.