Guest User
October 5, 2024
I'm finally going to comment, and I'm really angry this time!
I booked other hotels at first, but I saw that the facilities section of this hotel clearly stated that there were children's products and children's toys, and there was a special children's entertainment area in the picture display. Because of these facilities, I decided to choose this hotel.
However, after checking in, I was surprised to find that there was nothing! There were no children's products or children's toys, not to mention the so-called children's entertainment area. This is simply a fraud!
Ctrip or the hotel, are you guys cheating? If there are no such features, don't write them in the introduction to mislead consumers! We chose this place because we saw these facilities, and the price of this hotel is more expensive than other hotels!
I am very dissatisfied now and want to complain! Can I complain about this situation? ! !
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