Kontaktlos Hotel Vintage

Really good sized room and bathroom. Close to town centre and railway station (though the trains were always late). Dont really see staff other than check in. Room is only cleaned if you request it,which was fine but perhaps could empty rubbish bins daily?? The town itself is peaceful and quaint yet only two stops from the buzz of Koln on the train.

I was really disappointed with my stay at Hotel Vintage. I was specifically contact and told a couple of days before that check in needed to be in person and could only be at certain times (before 9pm). I therefore went out of my way to get to the hotel at 5pm, only to find reception entirely locked up with no lights on etc., despite a sign on the door saying it should be open. The hotel’s contact number doesn’t work and I had emailed prior to arrive to check the timings of check in and got no response. After 20 mins of checking the hotel site a guest actually had to come and help me and access reception using their key, at which point a staff member in the hotel then decided to help checking in. I was asked to pay a second time for my pre-paid room. The room itself was ok, but has no air-con and only small windows. There was also no fridge to keep any water cold. As such the room was sweltering with no ways to cool myself down. As such I barely slept a wink. I would not return. The location is great, 30 seconds walk from Pulheim which is 15 mins on the train to Köln Hbf (when the trains run!)

Very clean room, but very basic. No tea or coffee making facilities, no bottled water. Bar closes at 8-9, no food in evening

The location was great- with close proximity to cologne via the train. Our difficult came with reception only being there from 3-7 Sunday and 3-9 m-sat. We had a broken toilet and shower but couldn’t reach anyone. So we cannot comment on how they would have responded. The bed was uncomfortable but that’s our personal opinion- we felt very springy and the bed frame slats were broken on one side so my husband had to fix them. We did also have to wait 30 min after check in time for our room to be finished by housekeeping. The cleanliness was good though. I wouldn’t avoid the property but keep in mind the limited reception times.