2.16km from Acceso público a "Playa Los Caprolitos"
With a stay at Crown Paradise Golden Puerto Vallarta All Inclusive in Puerto Vallarta (Hotel Zone), you'll be within a 5-minute drive of Bay of Banderas and Cruise Ship Terminal. This all-inclusive property is 3.1 mi (4.9 km) from Malecon and 3.9 mi (6.2 km) from Playa de los Muertos.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, an outdoor pool, and a spa tub. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Bellavista, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 216 individually furnished guestrooms, featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
GGuest User2022.10.16
This is an affordable all-inclusive place to stay with a nice beach for swimming and sitting on the sand. There isn't much shade but you can rent a beach umbrella and chairs. The lobby and buffet are open air so it can get really hot during the warmer months. The food was safe, but unremarkable. There was a good variety of choices everyday and each night at the buffet had a theme, such as Mexican, Seafood night and BBQ to name three. We were there at the beginning of October and the weather was still quite hot and the Air Conditioning in the inside restaurants was not quite strong enough to cool the place down, but the servers were excellent. I was worried before arriving that the hotel would be noisy at night, but they have a night club for the resort across the street for all of the late night partiers making the hotel a quiet place to rest and sleep. However, one of the elevators must have been over something very stinky because most of the time, there was a smell of sewer for a lot of our rides. It was the elevator that was for the rooms on the beach front side of the hotel that went up to the 7th floor. The other elevator in that section only went up to the 6th floor. The rooms were nice and clean and the bed was comfortable. We were on a top floor with roof exposure so our room was never able to cool down below 77 degrees despite the hotel's efforts to fix the AC so I had difficulty sleeping. I understand the lower rooms were nice and cool for sleeping. The maid did a great job keeping our room clean! This is a great place to stay for those who like a busy active beach area. It is centrally located which makes it easy to go into town or access tours. The hotel staff was great. If you want a more relaxing, quieter beach and pool, you will probably need to go elsewhere.
2.37km from Acceso público a "Playa Los Caprolitos"
If you are looking for hotels in Puerto Vallarta that offer personalized service, book at City Express Plus by Marriott Puerto Vallarta.Choose from a variety of rooms, each equipped with WiFi and workspaces.This is an excellent choice if you are looking for a hotel with a pool and gym.Begin your morning at Café Plus for a complimentary continental breakfast, with the option to upgrade to a hot buffet for an additional fee. In the afternoon, visit La Chula, and taste the local flavors.Take advantage of being close to the coast and check out the cruise ship terminal in Puerto Vallarta. For medical tourists, La Joya Hospital is only 230 meters away.Spend your leisure time at Playa de Oro, 400 meters away, and explore other beaches in Puerto Vallarta. Also, visit Plaza Puerto Mágico for entertainment, shopping, cafes, and restaurants.City Express Plus by Marriott Puerto Vallarta provides everything for a comfortable stay.
2023.02.27
The City Express Plus hotel has numerous pros and cons. Pros On the bus route Very quiet Basic continental breakfast Great staff - Fatima is wonderful Awesome ice machine Safe Clean Security - blessing and a curse Exercise room Pool - but cold as ice Air conditioning works well Cons The pillows are beyond horrible! Disasterous…lumpy…like someone took a bat or hammer and destroyed them. The hotel MUST get new pillows. Worst I have EVER used!! No refrigerator to put leftovers in The security is a blessing and a curse. You need your room key to access your hotel floor. If you have friends staying with you on a different floor, you cannot go to their room as your key will not let you access a different floor Pool is not heated - ice cold The sink is horrible. It is slanted inward, so anything that is put on the edge of the sink falls into the sink No string in shower to hang wet clothes/bathing suit Not enough hooks to hang items in bathroom No closet - hanging area with 5 hangers Only one drawer - no option to put clothes away. You HAVE to live out of your suitcase. The hotel seems to be set ip more for a person travelling on business, rather than vacation. But, they have no business center. The big question…would I stay here again. No. It does not fit what we were looking for.
2.84km from Acceso público a "Playa Los Caprolitos"
With a stay at BellView Hotel Boutique, you'll be centrally located in Puerto Vallarta, steps from Church of Our Lady of Guadalupe and within a 10-minute walk of Malecon. This hotel is 0.8 mi (1.3 km) from Bay of Banderas and 1.3 mi (2.1 km) from Playa de los Muertos.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this Baroque hotel include complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at La Cappella serving guests of BellView Hotel Boutique. Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee.
The front desk is staffed during limited hours.
Make yourself at home in one of the 7 air-conditioned rooms featuring Smart televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
GGuest User2024.04.15
We had a wonderful stay at the bellview in PV. From the friendly and helpful front desk to the attentive waiters in the amazing Capella restaurant, the service was impeccable. Daniella and Chantal in the front office offered a wealth of information and we’re always present to assist us with a smile. Truly appreciated. We were celebrating a birthday and the front desk sent the most delicious chocolate covered strawberries to our room. We also had dinner in the restaurant, and enjoyed the strolling violinists and the delicious food served facing the fabulous view and sunset. One day we had forgotten to turn our “make the room sign” and when we returned late afternoon we wanted to get some fresh towels and within just a few minutes, someone came to refresh our bathroom. The hotel itself is quaint and tastefully appointed with each room having its own charm. Ours had an exceptionally large balcony o overlooking Our lady of Guadalupe church. In addition to being large we enjoyed having a veranda complete with a fountain ( hence the name fuente Milagros) Bedding was firm just the way we like it. Overall a great stay! We would not hesitate to recommend this lovely place.
Outstanding
32 review
4.6/5
Price from
Rs 46,389
per night
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2.98km from Acceso público a "Playa Los Caprolitos"
Located in Puerto Vallarta (Downtown Puerto Vallarta), Hotel Porto Allegro - Near Malecon is within a 15-minute walk of Malecon and Playa de los Muertos. This hotel is 3.9 mi (6.2 km) from Cruise Ship Terminal and 0.3 mi (0.4 km) from Bay of Banderas.
Enjoy recreational amenities such as a spa tub and a fitness center. This hotel also features complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the room service. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services.
Make yourself at home in one of the 31 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and premium TV channels provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and minibars, as well as phones with free local calls.
2023.10.03
Friendly, well located hotel, about a block from the market and 1/2 block from Rio Cuale. It's 4-5 blocks in from the malecon, so for me close enough. I'm not a beach person, so I much prefer proximity to great shopping and good restaurants! This was my second stay at the Porto Allegro. I was given a lovely corner room, with a small balcony and lots of windows with pull down shades. The room had excellent AC, coffee maker, two bottles of water daily, and a fridge. The bathroom was clean, with a shower and thoughtful toiletries , like a pack of tissues and a sponge, along with the usual items. The hotel has a restaurant upstairs that serves a nice breakfast to order. The only downside I can even think of is that the elevator is small and a bit slow. But they have an elevator! All of the staff have been very kind and helpful without being intrusive. I recommend this small hotel if you prefer something traditional, clean, and welcoming. I expect to return again and again ....
3.81km from Acceso público a "Playa Los Caprolitos"
With a stay at Flamingo Vallarta Hotel & Marina in Puerto Vallarta (Marina Vallarta), you'll be within a 5-minute drive of La Isla and Bay of Banderas. This hotel is 4.2 mi (6.7 km) from Malecon and 7.3 mi (11.7 km) from Vallarta Adventures.
Don't miss out on recreational opportunities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at LA PALAPA, a poolside restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 96 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
GGuest User2022.12.31
Location is key as it is the only hotel on the much desired Marina with yachts and boardwalk filled with shops, bars and restaurants
It is an older hotel which means rooms are huge and all have balconies. Very clean and staff was very attentive.
I opted out of the all inclusive plan.
Highly recommend and there is public ocean beach access nearby.
4.39km from Acceso público a "Playa Los Caprolitos"
Modern hotel near the Puerto Vallarta Airport.In the exclusive urbanized area in the heart of the Marina area, comes the modern Holiday Inn & Suites Puerto Vallarta Marina & Golf hotel. We pride ourselves in offering warm and welcoming experiences that provide our guests with the best business and leisure travel. Located just a few meters from the Puerto Vallarta International Airport, and close to the International Convention Center, just 10 minutes from downtown Puerto Vallarta.Discover the city by strolling along Puerto Vallarta's famous boardwalk and explore the alleyways of Old Vallarta's cobblestone streets. A lobby with a lounge welcomes you from your daily activities, and our front desk staff is always ready to assist you. Take time to relax in the new Spa Center, which offers a variety of soothing services, and relax in the beautiful pool and hot tub for public facilities while enjoying a panoramic view of the city. Make the most of our meeting rooms and our spacious boardroom with modern equipment to host events or meet with clients. Unwind in comfortable and spacious rooms.
2023.12.12
In November, my younger, taller wife and I spent a week at the Holiday Inn and Suites Marina and Golf resort. My younger/ taller wife is 30 days younger and 2 inches taller than my 1st wife ( passed ). My 1st wife and I visited the Holiday Inn in Puerto Vallarta 27 years ago. The property has been sold and the Marina and Golf Resort is the new standard bearer for the Holiday Inn in Puerto Vallarta. I enjoyed my 1st stay at the Holiday Inn in 1996. Over the last few months, I told my younger/taller wife that I was really looking forward to staying at the new property. My expectations were greatly exceeded. The new property is in a fantastic location close to the Marina districk of shops. Check in was fast and seamless. The lobby has an open concept and is well furnished. Peace and comfort welcome you even in the busy times. The staff were kind and professional. Rodiego who works at the front desk was a pleasure to speak to on every occassion during our stay. Neftali and Betulio who work in the dining room are the best waiters that I have ever had the pleasure to meet. My wife and I both developed friendships with these gentlemen. We are looking forward to retuning just so we can spend more time with these fine people. Come on 2024 trip. The food at the hotel was very reasonably priced and the chiefs are superb. We enjoyed a complamentry buffet breakfast every morning and a delicous supper every evening. It was great we never even thought about eating anywhere else. The pool and gym are located on the 2nd floor. The outdoor pool is a welcome relief during the hot part of the day. The pool deck is very large and can be used for multi functions. Alberto the pool bar server was another friendly and thoughful employee of the hotel. I enjoyed all of my contacts with him. Laundry facilities are also on the 2nd floor and easy to ccess. Little did I know that my expectations would be blown out of the water. Who knew that I would meet people who worked at the previous Holiday Inn during my trip in 1996. Thanks to Betulio and Alberto it was really cool to learn that we met back in 1996. What Odds? I highly recommend that you visit this property if you are in the beautiful city of Puerto Vallart.
4.52km from Acceso público a "Playa Los Caprolitos"
Located in Puerto Vallarta, Comfort Inn Puerto Vallarta Golfside & Marina is a 3-minute drive from Cruise Ship Terminal and 6 minutes from Centro Internacional de Convenciones de Puerto Vallarta. This hotel is 4.6 mi (7.4 km) from Malecon and 5.4 mi (8.7 km) from Playa de los Muertos.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
For lunch or dinner, stop by Coco Inn, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Stay in one of 121 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
2023.01.31
Nothing exactly was horrible, but not what I was expecting based on other reviews. Pros: breakfast - all the traditional cereals, fruit, breads, but I really enjoyed the frijoles, quesadillas and mexican scrambled eggs. Front desk was welcoming and helpful. Cons: I was on the 4th floor, ice was available on floors 2 and 3. On three, they are doing major construction - sounds like jackhammering the floor tile up...all day. The weatherstriping under the room doors are deafening, screetchy! The peep hole can only be used by someone 6' or taller. The bathroom very dark and dreery - needs updating. No washcloths provided. Hall lights not on most of the time. It's just tired here and I'd rather pay more money for somewhere a little nicer. There were also loud partiers whooping it up at 1:30 a.m. I tried to call the FD but phone didn't work.
4.92km from Acceso público a "Playa Los Caprolitos"
With a stay at Casa Ritual, you'll be centrally located in Puerto Vallarta, within a 5-minute drive of Cruise Ship Terminal and Bay of Banderas. This golf hotel is 5.2 mi (8.3 km) from Malecon and 6 mi (9.7 km) from Playa de los Muertos.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Shibui serving guests of Casa Ritual. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 9:00 AM to 1:00 PM for a fee.
Featured amenities include luggage storage and a safe deposit box at the front desk. Limited parking is available onsite.
Make yourself at home in one of the 15 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include laptop-compatible safes and complimentary bottled water, and housekeeping is provided daily.
GGuest User2021.02.02
The hotel is very quiet and makes you feel at home. The staff is very kind and pleasant. Always wearing face masks and keeping a safe distance The breakfast is tasty, we appreciated the fruit and the waffles wish they had some coffee or tea also in the evening. The pool area is lovely just wish the water of the pool was bit warmer. The location is very convenient in a beautiful neighbourhood with plenty of amenities within walking distance a church and very close to the airport We will gladly come back in the future. Ohh my only complaint is that they didn’t have more soap we used the one they gave us when we arrived and the they didn’t have anymore in the hotel 🥴
5.07km from Acceso público a "Playa Los Caprolitos"
With a stay at Grand Miramar All Luxury Suites & Residences, you'll be centrally located in Puerto Vallarta, a 3-minute drive from Bay of Banderas and 6 minutes from Malecon. This luxury aparthotel is 5.8 mi (9.3 km) from Cruise Ship Terminal and 1.4 mi (2.3 km) from Playa de los Muertos.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Mexican cuisine at Cielito Lindo, one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Vallarta? This aparthotel has 5500 square feet (511 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Make yourself at home in one of the 100 individually decorated guestrooms, featuring microwaves and iPod docking stations. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.
해해2020.02.06
The hotel itself is so great!
But I think I need a car to go to the hotel.
The hotel does operate a car.
There is also an airport pick-up service.
The height is so great to see the landscape and the facilities are great.
It's not cheap, but you can get the service you paid for.
The exterior of the hotel also contributes to making you want to go.
The rooms are spacious and wonderful. It has a large room that can accommodate 5 or 6 people and it seems to be a very good hotel for families to come and hospice.
6.89km from Acceso público a "Playa Los Caprolitos"
A stay at Costa Sur Resort & Spa places you in the heart of Puerto Vallarta, a 1-minute drive from Bay of Banderas and 6 minutes from Malecon. This beach aparthotel is 2.2 mi (3.6 km) from Playa de los Muertos and 4.4 mi (7 km) from Playa Mismaloya.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This aparthotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at La Cascada Restaurant, one of the aparthotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 205 guestrooms, featuring kitchenettes with refrigerators and stovetops. Your memory foam bed comes with down comforters. Rooms have private balconies or patios. 42-inch LCD televisions with cable programming provide entertainment, while iPod docking stations help you enjoy your music in the comfort of your room.
GGuest User2024.05.01
Hotel with the basics, the rooms feel old, especially the air conditioning. It has a kitchenette, plates, glasses, pots, etc. The beach is good for snorkeling, it has a lot of rock, there is a lot of dangerous fauna, such as hedgehogs, we even saw a sea snake. The prices of food in the restaurant and drinks are not cheap, if you are going on an austere plan you better prepare your food. In general, good cost/benefit ratio.
Very Good
44 review
4.1/5
Price from
Rs 27,461
per night
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No.1
3.5/5
42 review
Las Palmas by the Sea All Inclusive
Las Glorias, Puerto Vallarta | 0.31KM from Acceso público a "Playa Los Caprolitos"
"Good Location"
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No.2
3.7/5
0 review
Soy Local Puerto Vallarta
Versalles, Puerto Vallarta | 0.39KM from Acceso público a "Playa Los Caprolitos"
"Good Location"
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No.3
3.5/5
41 review
Plaza Pelicanos Club Beach Resort All Inclusive
Las Glorias, Puerto Vallarta | 0.33KM from Acceso público a "Playa Los Caprolitos"
"Good Location"
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No.4
4.3/5
53 review
Hotel Mio Vallarta Unique & Different- Adults Only
Las Glorias, Puerto Vallarta | 0.98KM from Acceso público a "Playa Los Caprolitos"
"Great stay!"
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No.5
4.1/5
2 review
Zenharmony Suites
Versalles, Puerto Vallarta | 0.72KM from Acceso público a "Playa Los Caprolitos"
"Good Location"
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No.6
4.1/5
0 review
Hotel Boutique Ixaya
Olimpica, Puerto Vallarta | 0.69KM from Acceso público a "Playa Los Caprolitos"
"Good Location"
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No.7
4.0/5
47 review
Villa del Palmar Beach Resort & Spa Puerto Vallarta
Las Glorias, Puerto Vallarta | 1.1KM from Acceso público a "Playa Los Caprolitos"
"Good Location"
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No.8
4.0/5
42 review
Sheraton Buganvilias Resort & Convention Center
Las Glorias, Puerto Vallarta | 0.79KM from Acceso público a "Playa Los Caprolitos"
"Good Location"
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No.9
4.2/5
42 review
Fiesta Inn Puerto Vallarta Isla
Las Glorias, Puerto Vallarta | 1.27KM from Acceso público a "Playa Los Caprolitos"
"Good Location"
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Latest Reviews for Puerto Vallarta hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.9/5
Perfect
My partner and I loved our stay at Villa Divina - after looking at about what seemed 100 other places I decided on this boutique villa and I'm so glad I did! My partner and I were visiting from San Francisco we wanted a quiet, beautiful place to rest and relax and this was just that- incredible views, an amazing infinity pool, a comfortable room and caring and attentive service from the staff. The view, the sound of the birds, and the food/drinks are unbeatable. Pasquel and Omar were our primary points of contact, with Omar going above and beyond to provide tip-top service and Pasquel making the best passionfruit margarita I've ever had, hands down! You can tell the effort that all staff put into making each guest's experience amazing, everything from the food to the cleaning services was done with care, and I so appreciated the kindness of each person and the time they took to check in on our needs. I highly recommend this place for couples and folks looking for a peaceful and beautiful place to recharge.
GGuest UserLooking to travel with family? Highly recommended! This is a luxury hotel with a ”boutique” vibe and Excellent service. The breakfast buffet is one of the best in PV (have stayed in Sheraton, Westin). The pool is well-maintained, the kids playroom is awesome (Thank you Bibiana!). The property is very modern, very well maintained, though rooms are a bit small. We stayed at the Marriott in Cancun as well, similar experience. Best budget luxury resort in PV.
GGuest UserThe hotel stands out for the location and very family run hotel. Keep in mind for a 3 star hotel the rooms are small and outdated but for the price your getting a very good deal for PV compared to many places. The Taxi/Uber are available, the beach is walking distance, lots of amazing places to eat and shop, lots of night life and entertainment, and the buses are available for public transport anywhere in PV which i fou8nd to be the most convenient. Simply the location is the best ever and that is what your paying for the most in the price.
The hotel staff cleans the room really well the the courtyard is pretty beautiful especially at night. The AC is so cold and well maintained that you wont be able to sleep on low setting. The staffs are very friendly and check-in and out was a breeze. Overall I am very happy with my stay here, next time ill be staying here again.
8866vinnycWe visited Puerto Vallarta a few months ago and stayed at the Arcos Suites Hotel. We loved it so much that I decided to book this trip at Dona Susana for my husbands bday. The staff makes you feel so welcomed and attentive to all your needs since this hotel is partnered with los Arcos Hotel and los Arcos Suites. However, our stay at Dona Susana disappointed us. Our room smelled like fresh paint, the bed was so uncomfortable. We barely slept the days we stayed there. I booked a second room to see if our bed was the only one hard to sleep in, but I found out they all are the same. Another issue we had was the use of the pool. I got a skin rush all over my body and my husband got an ear infection after using the pool. I don’t know when was the last time they cleaned it. We opted for the all inclusive at that hotel but it’s useless because you don’t have access to anything there. You have to walk to the other hotel to use the all inclusive benefits. I don’t recommend to get that package unless you stay at the Los Arcos Hotel. The bar at Dona Susana rooftop was closed for no reason given. Overall, would I stay at this hotel again? Yes, only if changes are made for the things we hated because the hotel is well located, the staff are very welcoming, the hotel is nice itself. Otherwise, I would have given it a 5 stars.
GGuest UserI don't usually post negative comments, but if this will help another traveler make an informed choice, I thought I'd let you know a couple of things. First, I booked a junior suite with an ocean view. The rooms are very nice and spacious. However, our ocean view was actually of telephone poles and wires and the thatched roof of the club across the alley. I admit, the ocean was in view, beyond these obstacles. Our original room was on the 4th floor and the first night our roof sprung a fast leak due to the downpour outside. It was mostly cleaned up and we were told to let the front desk know in the morning that we needed to move rooms.
I would have thought that due to the inconvenience of having to re-pack everything, that they would have given us an upgraded room. Instead, they gave us a junior ocean view suite on the 3rd floor with a closer view of the wires and rooftop. This room also had only one patio chair so even if we wanted to sit out on the patio, we wouldn't have been able to together. The resort itself has nice amenities.
MMr. TravelTropicana is a family oriented Mexican hotel right on the beach. It's nestled into the *** area of Puerto Vallarta at the edge of the historic downtown area. The rooms were large but Spartan. We had a great balcony with a view of the ocean. The public areas like the pool, restaurant, gardens, and lobby were gorgeous. The hotel is a great deal too. Nothing seemed overpriced...and there were lots of great restaurants around. I would definitely stay here again!
All inclusive resort with both family and adult only pools with the sandy beach also as an option. We chose the room directly opposite the ocean with fabulous sunset views. Five restaurants on site and always at least two open so plenty to choose from 24 hours. Unlimited drinks on site. Lots of different free activities throughout the day. Friendly and attentive staff, very welcoming for all. It is family oriented with plenty of children. Large TV flatscreen in room, only disappointment only 2 English speaking channels.
Try to get the rooms with kitchen on the beach! They are quite large and give you enough room to really enjoy the trip. Our housekeeper, Mirabel, went out of her way to do everything possible to make our trip terrific. The concierge, Yolanda, is very very special During the trip, one of our company became critically ill and needed to be transported to the hospital. Yolanda made that happen for our friend and directed her to just the right doctors who saved her life. Our friend was here by herself and did not realize how sick she was but Yolanda made sure that the hotel doctor saw her and with all that saved our friends life. We celebrated our friends 80th birthday in the hospital today and it was one of the most joyous occasions you can imagine. The hotel has more than just a good location for shopping and restaurants. It’s a lifesaver.
The staff at the bar were so nice and we got to know each other. They celebrated my birthday. The reception staff and manager were amazing. They have a restaurant right in front which of course it a pay restaurant but it’s great. The staff is also all so great and friendly there. The one that stole my heart was Carole, she works in the bar managing. This was very special being that I celebrated my 50th I will definitely will be back.
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How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.