Aparthotel Puerto Plata

I stayed in a studio with a garden in block B with my son and my experience was good. I expected to find cockroaches because it is normal in the area but to my surprise, not a single one inside the studio. Everything was very clean and had everything you need. The staff was very friendly, there was a kitchen, a toaster, a water heater and everything you need to cook. There is a supermarket nearby, at the entrance to a hotel next door that can get you out of a tight spot, although we also found a shortcut to get down very quickly, going out through the pool down some stairs. When you leave the apartment you just have to go down some stairs, a curve and you are already in the supermarkets and shopping centre. There are some things that could (or as in my case) be a drawback, such as the parking, although you can find a street below, that there is no restaurant in the apartment itself and that inside it is a bit labyrinthine, although we learned the way the second time and there are maps in all the corridors. Also when we arrived the check-in time was 2pm but we ended up going in almost at 3pm because they were cleaning it, but at least it was very clean so I didn't mind. Also, they let us stay in the pool as long as we wanted on the day of check-out, which is not possible in other places. They leave you 2 bottles of water in the room. The pool is well maintained and clean, the views are incredible. Our stay was very good and we will return.

I enjoyed it so much. We had the best spot I thought. I got a room next to the pool...I could just not see the pool but I was next to it there was a wall in front of it. I had a view of the sea...that was also lovely. I found my room neat when I got it, but it is true that as soon as you check in you get information but not everything is passed on... for example, there is a lift that ensures that you are downstairs faster... well, what do you do if you don't understand anything and keep walking around... when you find out after 2 days that there is also a lift because the receptionist tells you, then you think, wow, finally I don't have to walk much anymore... it can also be faster... once you use the lift and open the door outside the lift, you see after you are outside that you have to use a code for the door to get in... so I had to walk around again to go back to the reception... the boy at the reception gave me the code that I had during check-in... but no one said that the code is for the door.... For the rest, I think that August is the best time to stay in the hotel so as not to see cockroaches, as many people write, I only saw 1 alive but that was outside and a few dead cockroaches... but otherwise none a few mosquitoes or dirty creatures that come to visit .... I loved the pool, the water was clean, although it is salt water so you really have to get used to the fact that there is no chlorine in it. However, on the last day of my stay when I decided to sunbathe by the pool all day, my swimming gear was put in a locker because the lifeguard thought I should stay by my chair ... when I looked at everything carefully, there were people who put chairs in front of their own room in the morning and then did not use them all day. You can't expect much from the lifeguard, who is not really a lifeguard ... he only sat on his phone hidden behind chairs .... you never saw him and at 5 o'clock there was no more supervision. The pool stayed open until 7:00 PM 7:30 PM...but at 7:00 PM everyone got out because the sun was gone...so the water was a bit cold. What bothered me the most was actually my do not disturb card...I had told the receptionist that I didn't want anyone in the room to clean it the whole week...that's how it went...until the last 2 days when someone decided to take my do not disturb card away. I went to the reception...they didn't have those cards anymore...I got a new printed note with do not disturb and what do I see the next day my note gone again. The boy replied ah don't worry you're leaving the next day anyway and it's not us it's children who take it away. The reception is also open 24 hours a day when I wanted to check out at 6:00 AM I saw a sign saying we'll be right back...I just put the key behind the window. The key

La piscina y la atención del personal fue agradable, el restaurante no esta abierto puesto que se está vendiendo o alquilando, pusimos en la reserva que íbamos con un bebé, y nos pusieron en una tercera planta, para ir a la piscina muchas escaleras para llevar el carro, porque el edificio donde nos tocó, no tenía ascensor, y siempre teníamos que estar cogiendo el carrito del bebé en brazos, y al bebé, para llevar las maletas y las cosas más de lo mismo. La verdad que se nos hizo difícil estar así cada vez que queríamos ir a la piscina, a la playa o dar un paseo.

Estudio pequeño pero cómodo. Calidad-precio aceptable. En mi caso disponía de microondas, tostadora y cafetera además de lo básico para cocinar. Sofá cama y dos camas individuales cómodas y limpias. El lugar es grande con piscina y varios accesos. Limpieza y servicios muy buenos. Añadir que el aparcamiento es complicado por la zona. Dependiendo de la temporada hay que tener suerte o dejarlo un poco apartado. (Yo he estado en Junio y pude aparcar en la calle de abajo sin problema y entrar por el acceso de abajo cómodamente) Otro aspecto a comentar y mejorar es la presencia de alguna cucaracha que entra desde el exterior y los jardines. Para mí no fue ningún problema.