Hotels Near Plaza Amapola in Puerto Plata

I don’t even know where to begin, from the cleanliness to the food , and pool areas , to the beach and snack bars . Honestly deserves a 10/10. However I love most the Italian restaurant and most importantly the customer service of Justino. I’ll let the picture speak for itself. We deserve more Justino around the world .

Excellent preparation. The staff was very kind, friendly, helpful, the varieties of food were very nice and excellent, everything was very nice, the restaurant was very clean, the rooms were very clean, the entire pool, the warm water was the best for me.

The rooms, grounds and staff are very nice. Jonathan (doorman and bellhop) was superb. He found tennis ground for us to play across from the hotel in the golf course grounds at the last minute. He made our last day very pleasant. However, I will not give a 5 star review because we had a very unpleasant experience. We were at the deck dining area, which is outdoors next to the beach. WE were the only guests dining at that moment because it was very hot and other guests were dining inside in the air conditioned room. My husband wore a shirt that he left unbuttoned ( it is worth repeating that we were alone there, and that the shirt was on). This caught the eye of the person in charge (owner or chairperson) who was eating lunch with some relatives (a baby and a couple). The man, was wearing shorts and a dilapidated white undershirt and sandals, and the wife was wearing bedroom sleepers and shorts. This happened in the more formal/air conditioned dining room. I can understand that Casa Colonial is entitled to whatever protocol of dress they deem proper, however, if my husband was not allowed to wear a shirt (by the way a designer shirt) just because it was opened, then these rules and regulations should be written and shared with the guests prior or upon arrival and applied to EVERYONE. Both my husband and I felt very embarrassed and frankly offended at our age to be scolded in this manner. WE have traveled the world and abide by rules and regulations of each place we visit, but it seems to us that this incident was uncalled for. It was more disturbing because the next day in the same dining area, there was a pretty woman wearing her bikini top bathing suit and sandals and nobody asked her to put on a shirt and cover herself. So I wondered if this was either ageism or gender discrimination rigidly imposed on my husband. Carmen Vazquez

Un millón de gracias al grupo de empleados de Lifestyle Tropical Resort. Desde los guardias de seguridad, Teresa la Señora que hace la limpieza de las habitaciones , al equipo completo de Harmony Beach, el servicio al cliente fue sumamente VIP. Gracias por ser la diferencia del resort y por tratar a nuestro grupo de 23 como familia. Nos veremos pronto. SON EXTRAORDINARIOS ♥️♥️♥️♥️

The masseuse Suma at the Cofresi Spa at the Lifestyles Holidays Vacation Resort performed the very professional and high quality level of service seldom found these days. She is outstanding and my wife and I are looking forward to our next stay over and getting another massage plus some other services. Note the staff overall was excellent also!!

I enjoyed my stay at Casa Marina. Nice friendly service. Conveniently located steps away from Playa Alicia. Also has its on private beach. Buffet restaurant couldn't be positioned any better to enjoy the beauty of the sea while enjoying a delicious meal. Breakfast lunch and dinner was always good you will always find something that's to your liking. Only thing that I didn't agree with is the guest policy, the hotel doesn't allow ” outside guest.” Other than that. I would stay again

The hotel was incredible, and the staff were very careful, the only thing is that it is quite far from the center of Puerto Plata and the airport. In terms of very good place. (PD: There is little offer of Uber ) If you go and there is an Uber called Ever, it is the betterr ＜3