Guest User
October 7, 2024
What we liked the most: The attention of the staff. The variety of meals in the restaurant on the ground floor and the food in the restaurant - grill on the terrace. The comfort of the beds and the spaciousness of the room and bathroom. It is about 6/7 blocks walking from the bus terminal - to take buses and go on excursions - and from the center/pedestrian area (Feirinha) although some are uphill. It has access for people with reduced mobility. It is a good two star, not three stars as it says. What needs to be improved: The breakfast area is small for the number of passengers and you have to wait for a table at certain times. There is not a great variety of fruits at breakfast; nor options for hot dishes. The coffee is burnt and not tasty. The pool area does not have adequate lighting in the afternoon/night. The lighting of the pool itself did not work. The bathroom in the room lacks details (e.g. glass for toothbrushes), the shower has a bad drain and smells damp, the extractor fan did not work. They leave an electric kettle but there are no cups, cutlery or glasses (only a small disposable one). They tell you that the water is not drinkable but there is no dispenser either. The tourist tax indicated on the page is outdated (they charge $3000 arg per person, whether national or foreign - October 2024). This tax is only charged at the cheek in and in cash, without prior notice on the page. Maintenance is lacking in some common areas for a hotel that is only 6 years old since its inauguration.
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