Family-friendly Hotels in Puerto del Carmen

Having stayed previously in a Diamond Resort complex on the Costa Del Sol we were hoping that Club Del Carmen would offer the same standard of accommodation and it did not disappoint. This is a fantastic small complex in a quiet area of Puerto Del Carmen literally across the road from a fantastic sandy beach. It is a short walk along the coast (5-10mins) to the start of the main ***** but there are bars and restaurants closer. The on site Baily Bar does fantastic quality food, well worth staying on site and having dinner here. We stayed in a 2 bedroom villa which has 2 bedrooms and a bathroom downstairs, one bedroom opens onto a terrace with sun loungers. Upstairs there is a living and kitchen area, another shower room with WC, and a balcony with table and chairs. The kitchen has everything you need including a dishwasher, kettle, coffee machine, hib and oven and large fridge freezer. Plenty of equipment to self cater if you want to pans pots cutlery etc. The apartment also has iron and ironing board. Spotlessly clean and well maintained. The on site pool is small but the complex is small and the pool never felt overly busy. The sunbed booking system is great means that there's no mad rush. Never an issue securing beds but the complex is so small most people seemed just to bathe on their patio or balcony.. Also the option to have freshly baked pasty and bread delivered to your room is something we used every day. Overall it's a brilliant complex with a great on site bar and restaurant in a fantastic location. All staff were very helpful and friendly and I wouldn't hesitate to recommend this complex. It was brilliant.

The hotel was lovely, location great. The room was spotlessly clean. We did not eat but had a drink at the pool bar which was lovely.

Been here before and everything was great has it has been in the past visit Clean rooms Lovely food Very friendly staff Just perfect

When you stay at Aqua Suites in Tías, you'll be near the beach, a 3-minute drive from Puerto del Carmen Beach and 7 minutes from Pocillos Beach. This hotel is 19.4 mi (31.2 km) from Playa Blanca and 16.6 mi (26.8 km) from Marina Rubicon.Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access and concierge services.Satisfy your appetite at one of the hotel's 2 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 11:00 AM.Featured amenities include a 24-hour front desk and a safe deposit box at the front desk.Make yourself at home in one of the 67 air-conditioned rooms featuring minibars (stocked with some free items) and flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

So nearly a 5* review. Just returned from this beautiful hotel after a 10 day stay and a brilliant holiday. Peurto del Carmen is lovley. Something for everyone. The Positives. The pool, hotel, chill out balcony, views are just amazing. The rooms are spotless and the breakfast area and food cannot be faulted. The breakfast/bar staff are amazing too. Had a couple of lunches here as too from the snack menu and responsibly priced. 4 euro a pint of beer 2 euro for a coffee. Sun beds were easy to obtain. I think they have put more in since other reviewers had complained about lack of them. The negatives, and this should not put you off coming but it is why i cannot give it a 5* review. On arrival you are told that if you want to use the safe its now 4 euro a day this has increased from 3 euro a day. So that would have been 40 euro then for us. If if you want WiFi in your room its 2 euro a day. So before they give you a room key they wanted 60 euro off me. Not a chance. This should be provided for free in a 4* Hotel. Luckily i had read previous reviews so bought a lock for my case and topped up my data before i came. Also if you have a late return flight they will find you room to have a shower but again only if you pay 30 euro until 3pm or 40 euro after this. Come on !! Surely you can find a room that people can spend 20 mins in to have a quick shower and a change of clothes before a long journey home. Other Hotels provide time slots for this. We ended up getting changed in the lobby toilets which to be fair were big enough for it not to be a problem. Overall the positives by far outweighed the nagatives, and i would deffinatley stay here again.

I stayed nine nights at SENTIDO Æquora Lanzarote Suites with my husband, our three children (ages 16, 14, and 8), my sister's family (including her children, ages 2 and 1), and our dad. We usually opt for all-inclusive stays in Playa de Los Pocillos annually but have never visited this hotel. We were assigned three junior suites: two on the ground floor near the splash pool and one on the first floor (18 steps up) for my elderly dad and son. I would rate this hotel three out of five stars. This review provides an honest account of our experience. Check-in Experience When we arrived at 8 pm, there was only one staff member at the front desk handling check-ins, so we had to wait in line. The lobby was impeccably clean, bright, and welcoming. The staff member was polite but distracted, frequently interrupted by phone calls and colleagues needing assistance. Soledad, his boss, intervened several times and seemed dissatisfied with his performance. At one point, he disappeared into the back office for over 5 minutes, disappointing after a long day of travelling. Overall, the check-in experience was not very welcoming, and we were underwhelmed when we finally reached our rooms. Room Quality The rooms were excellent—extremely spacious and perfect for our family. The beds were comfortable, and daily housekeeper service was available. At check-in, we could opt for less frequent housekeeper service if desired. Free Wi-Fi was available in all rooms. However, the air conditioning was not enormously powerful, and the room could have been cooler. I have experienced better air conditioning in other hotels. The room had two sleeping areas, ideal for giving our older son his space. The main downside was the communal open bathroom area, which offered no privacy for toilet use or showers. I had to ask my son to leave the room while showering since dressing had to happen in the open. While we managed, the lack of privacy in the bathroom would not be suitable for travelling with friends or children's friends. It was an unusual setup I had never encountered in a hotel. Customer Service The animation staff at the hotel were exceptional. They tirelessly provided entertainment from early morning until late evening. Our children thoroughly enjoyed the kid’s club and especially loved the mini disco. Enes, who ran the kid’s club, was fantastic. He went above and beyond to ensure all the children had a wonderful time. We are grateful for his efforts and the enjoyable experience he created for our kids. Sadly, the remaining staff significantly impacted my rating of this resort. The rudest staff I have encountered in all my years of travelling. No staff member stood out for their friendliness or effort to enhance our experience. Many were rude and diminished our experience. The resort's size affected the staff, making guests a low priority. It was unusual and unlike any other experience, I have had. On the third night, at the Nautilus Lounge Bar & Terrace, we enjoyed our eve

We have recently returned from yet another refreshing, relaxing & enjoyable week at the San Antonio. Our room was perfect & welcoming. As always the Hotel is spotless & the housekeeping staff so accommodating & efficient. During our stay the Hotel was decorated beautifully for upcoming Christmas festivities… quietly during the nights. The food , as always, was delicious & varied. The Restaurant staff friendly & helpful at all times…an indication of what a good place of work San Antonio is was recognising many familiar personnel there & at Reception. Entertainment in the evening was varied both in content & quality but totally relaxing. It was also pleasant to meet up with Guests whom we had previously encountered. Granted the clientele are , for the most part, elderly like ourselves but the Events Team provide varied Activities daily for everyone. Roll on March for our next visit to San Antonio. Muchas Gratias. visit to the S Ias an unscheduled but wonder

We had a really lovely week at this hotel and it surpassed our expectations. It was a really beautifully designed hotel designed in the local style apparently and although it is big it still faint intimate and there was a lot of quiet space. We asked for a peaceful room and would certainly ask again for room 2143 which had a great balcony and sea view and a big room with lots of good storage space. The bathroom and room were immaculate although the bathroom was a little dated but renovations are taking place soon. Plenty of good quality sun beds, umbrellas and an adult as well as a mixed pool. Great programme during the day ie yoga, pilates and aqua aerobics and good quality animation at night. We used the spa most days as you have access to sauna and ice bath. We went half board as we like to go out for one meal a day and on your doorstep lots of lovely little restaurants and bars or a really nice 20-30 min walk into Puerto del Carmen which had some amazing restaurants. The food in the hotel was excellent and plenty of choice for every pallate. We don't usually go back to hotels or places but we are certainly considering a return for late sun Sept/Oct 25 as it was so good and Lanzarote is a lovely Island to explore.

Just returned from a fabulous 11 night holiday. We had a room with a side sea view lovely spacious room, walk in shower (rooms with a bath also available), mini fridge, microwave, safe (extra charge). Spacious terrace with 2 chairs, table and 2 sun loungers. Always loungers around the pool. The usual suspects reserving sun beds before 9.00 despite notices. Entertainment was good and lovely lounge area. Prices for drinks very reasonable 3.50 euros for a large beer (excellent beer). We were half board and the food was delicious plenty of choice and vegetarians well catered for. The staff were very friendly. Stand out was Renata on reception who arranged for our daughter who was staying for part of our holiday to have a room near ours. The hotel is closing in the spring for refurbishment and I hope the staff get some clarity soon on what will be happening to them when it closes as it is causing them some anxiety. It was really nice to see the staff really enjoying their jobs and hope they can return when the hotel reopens. The hotel is in fabulous location just near the beach and at the quiet end of the *****. We are planning to return next October.

We’ve just returned from our second stay at this wonderful complex, and we’re already looking forward to next year. The property is impeccably maintained, very clean, and ideally located for easy access to everything. What really stands out, though, is the friendly and welcoming staff from housekeeping to the bar & reception - special mention to Carolina, Maria & Sally and the lovely gentleman who’s name we didn’t get unfortunately. We especially loved the happy hour – a fantastic touch! All in all, it’s a great place to relax and unwind, and we can’t wait to return. Highly recommend.