Silken Saaj Maar- Adults Only

AC not working. Informed it could take 3-5 days to repair. However, AC not repaired as promised – extremely disappointing given the time frame. Door to balcony is far too heavy - hard to open and close. Also being only on 2 small hinges in my view is dangerous. It is very odd to have a heavy air gap double glazed door but the rest of the windows appear to have no air gap double glazing. These windows do not cut out external noise sufficiently and street artists and sellers etc can easily be heard in the room. The curtains and nets need rods to assist in closure; and the curtain tracks need to be better quality as they are too stiff. The bathroom blind is completely see-through at night with the light on. We were only able to use the bath and shower during the day. Balcony privacy is also an issue. There are no USB sockets. Not good for a recently refurbished 4 star contemporary hotel. The washbasin behind the bed whilst contemporary is not practical as it is separated from the toilet. Mini-bar but no option to fill it that we were aware of. Thus, there is no mini-bar as advertised; there is just a fridge. No room service that we were aware of. The roof pool is very small and shallow. I feel the hotel needs to be a little more upfront about this rather than just advertising roof top pool. There were no daytime activities program other than a morning yoga class; and no evening entertainment. The gym and pool need to open earlier than 10am as most active guests will want to work-out or swim before breakfast. Clearly lots of snagging work still going on. Good things:- Adults only Room to Room sound insulation seems good. No extra charge for in room safe No extra charge for Wi-Fi Tea & Coffee in room (albeit not replaced adequately). Magnifying mirror is a nice touch Bathroom light sensors Room doesn’t require key card for power. The views are amazing. We would be happy to stay again if the AC is fixed, the bathroom blind replaced and of course if the price is competitive.

Currently staying at the Silken hotel and I must say, it exceeded all of my expectations. From the moment I arrived, I was greeted with a warm welcome drink and the staff made me feel right at home. The view from my room is absolutely stunning and has made my stay even more enjoyable. The only drawback so far very minor may I add that I can think of is that I had to ask for robes in the suite, but the staff was very prompt in delivering them to me. Overall, I would give this hotel a 5 out of 5 rating. I am pleasantly surprised by the level of service and the overall experience. I highly recommend staying at the Silken hotel if you are looking for a luxurious and comfortable stay.