Bellevue Belsana

A 2 star hotel at best. 1 star for being a hotel and 1 star for fooling Tripadvisor. Where should I start. Lets go with the good points- Reception staff were helpful. View from our balcony was stunning at sunset and looking over to the lighthouse The bad points The restaurant - always cold regardless if it was breakfast or evening meal, bland food, chicken/beef/pork casserole tasted the same every day, little choice. We even had the misfortune of sitting at a laid table only to be barked at by the waitress(Sara)that we shouldn’t sit there. When I confronted her and pointed out it should be cordoned off, she shook her fists and stormed off- 10/10 comedy value though. A glass of water is 2 euros. If you want ice at the bar to take to your room, it’s 1 euro per cup. The room. Small but comfortable. Very basic. No fridge etc(that’s why I asked for ice). Beds were single put up beds on wheels so if you were lucky enough to get a Cwtch, you ended up falling through the middle- no pun intended. Slightly reminiscent of the overlook hotel from the shining. The pool. Bit small as they’ve segregated a third of it with chrome railings so kids can play in it. No pool towels. You have to bring your own. Never saw any kids at the hotel. The maintenance guy also kicks you out of the pool area at 7 so he can clean. No real sports facilities unless you want to play table tennis with flat ping pong ball or tennis with 1 tennis ball. All in all, possibly the worst hotel I have ever stayed in. Would I come to Portocolom again. Yes I would as it’s a lovely place and if you hire a car, there is so much on your doorstep you can visit. Would I stay at the BV Bellevue Balsana again. I think not. Should you? Play the lottery. You have a better chance of being lucky.

Pros comfy bed quiet place nice reception staff and lovely views from balcony. Now for the cons here we go. There is no facilities in the room not even a fridge to keep water cold no kettle or toaster or anything they can be hired at reception but you have to pay which is ridiculous I had to fill bathroom sink up with cold water to try and keep drinks cold. The pool bar does not serve any food at all only drinks so if your hungry during the day you have to go out for food which is annoying if you just want to lie at the pool. The breakfast was medicore and basic I only ate there a couple of times and wasn't impressed. Also the service at the bar was absolutely shocking I waited 10 minutes just to get served a drink and the barmaid was so rude and just completely ignored me even after I tried to get her attention. I was waiting so long it felt awkward and uncomfortable eventually a group of German people at the bar actually had to tell her to serve me it was so embarrassing. A while later I went to get another drink and was waiting even longer about 20 minutes just to get a drink and the bar wasn't even busy so I just gave up and left.