Guest User
January 31, 2023
We spent one night in the hostel and it was great, clean, basic and cozy, we had dinner in the hotel restaurant and the service was very friendly and the girl who checked us in was also very friendly. We had a great experience in the morning, at breakfast, We informed that at 8:15 we had to leave and they assured us that at 8 we would be able to have breakfast. When we arrived, there was a waiter, Juan, who with a very calm face, had a hard time even answering us, told us that at least until 8:30 they would not serve us. I explained that they had assured us that yes, that they would at least make us a takeaway coffee and he answered very rudely that I asked the cook, I responded that perhaps it was better for him to do it, I understand that he is there to provide the service and He completely ignored us. We also asked him why at dinner we forgot a bag with a swimsuit that we had bought and he didn't even pay attention to us, we looked for him but he didn't appear!
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