Guest User
January 31, 2023
Second time we stayed there (first Dec 2018), for logistical reasons, but they have not improved anything. I'd say it's gotten worse. The first bad impression we got when we make contact on the front desk with a person who was not wearing his mask (required by law) and instead was wearing a useless face shield and even more useless surgical gloves. The second was when we wanted to ask for our reservation, which they could not find. Having to make more inquiries, the manager was required, who also arrived with his useless face shield. When asked to put on the masks, they did with disgust and after that the care was less than mediocre. The reservation of the cabin was for 2 nights and you can see that these facilities were once luxurious, but time has taken its toll. The bathroom is an example of the lack of maintenance or renewal needs. The rooms were clean but the kitchen had several cookwares that were dirty. The wifi is non-existent in cabins. A claim was made to the front desk, but the answer is that they were having problems with the connection lately: the reality is that the network did not even exist.