Yelcho Hotel en la Patagonia

Very good experience, very nice accomodation, very friendly staff and fishing guides very kind willing to help you fish,

Extremely Disappointing Experience - Not Recommended We arrived at Hotel Yelcho en la Patagonia at 8:20 pm after a long day, expecting a decent meal and reliable Wi-Fi based on their 3-star rating. During check-in, we were told the restaurant was fully booked and had no food left—not even bread or fruit. The receptionist was indifferent, leaving us with nothing to eat and suggesting a restaurant 30 minutes away, which was either closed or closing soon. Our cabin, booked as a family room via *******, was far from the hotel and in poor condition—spiderwebs, dust, bugs, and even hairballs. The Wi-Fi didn’t work at all, and we learned that it’s unreliable in the cabins due to a different provider, which was never mentioned before booking. I chose this hotel expecting to join two important online meetings, including a medical appointment, but was left without options. The so-called business centre was non-existent. The cabin lacked basic safety, with an electric gas heater dangerously close to a power socket using an unsafe extension. No phone in the cabin, no access to the QR code due to no signal, and no soundproofing as claimed—we could hear frogs all night. The only positive was Ignacia at the restaurant, who showed genuine kindness and brought us food despite everything. Sadly, her efforts couldn’t make up for the rest. Totally not worth the money. Avoid this place!

A timber US-style “lodge” has been erected at a well chosen isolated locatiin on a small bay of Yelcho lake.There is a sand/ gravel beach with a little rip-rap boat harbour and a most photogenic collection of driftwood,flowers,bushes,and mangrove - type roots. Inshore there is a little woodland populated by cabins. We had meals in the lodge,and stayed in on of the cabins more remote from the lodge.Access between these is by a rough track which is hazardous to negotiate on foot at night owing to large holes and missing planks in the middle of a wooden bridge deck. The cabin was very spacious and would once have been of a reasonable standard.This is no longer the case.The bathroom was functionally unacceptable,and on reporting the defects to the staff is was clear that they were very longstanding. There was,for continuous periods up to 30 hours,insufficient water pressure to operate the instantaneous gas hot water heater.This was located outside the building,but still appeared unsafe owing to the unit having a six inch gap between it and the dangling flue pipe. The bathroom was also equipped with a WC cistern ,repaired with a cable tie which failed at night.It now has a repair made by my old piece of string.The bath tap will not direct ANY water into the bath,only to a shower.There is a working gas hob,but no suitable vessels to carry hot water up the tricky openwork steps up to the bath.There is of course no toilet brush or sink plug.Black grout and peeling paper border stuck to the tiles complete the picture. The kitchen has the blessing of good lighting( almost nil elsewhere) ,gas hob and student-type portable oven/ grill.An addition has been a new microwave on high shelf,but this is only for show as the mains cable is too short to reach a socket! The gigantic main lounge area has plenty of windows,tedious to close up with the tatty and stained “Roman” blinds.One of these is on a window within inches of the stovepipe,but is only lightly charred- so far.If you do not like living so dangerously ,there is a powerful gas blown air heater.Despite this combination ,there is no CO detector, fire alarm or fire blanket. The cabin could be of a good standard after a little intelligent repair and upgrading. My friends ,staying in the main lodge rooms,did not experience so many problems.The staff there seem to do their best,but are badly under resourced- they do not have a single map, or other information about walks in the area.There does not even seem to be any paper to write out a menu.It was even difficult to find means for me to write out a defect list for the cabin.There was ONE useful book in the whole place ( a local Flora) ,but it was too big to carry out to identify the plants. This is a brainless waste of a rare location.

It’s a beautiful site, close to some major attractions and convenient if you have a car. The rustic park architecture has a warm feel and fits the location.

What a beautiful cabin we got. In front of the lake with mountains capped with snow.

Employees are great, the best! Breakfast excellent!