Hotels Near Plaza Bellas Artes in Puebla

Very good impression of this hotel, cost-effective, better and cheaper than Mexico City Airport. Well, the airport is for connecting flights. There is a bus from Mexico City Airport to Puebla. It takes ten minutes to get off the bus and take a taxi to the hotel. The traffic is very convenient. The breakfast is local, but the scrambled eggs and broccoli are very suitable for the Chinese stomach. Hahaha The fruit is very fresh. The room we booked does not include breakfast. We paid for the card in the morning. The waiters are very good, but not much English, but the basic communication is still no problem

We were there because I had to undergo some cancer screening tests at the nearby Angeles hospital, normally not really a fun trip. But this hotel managed to turn it into a little romantic outing. The rooms were nice (we had a junior suite because the prices were so reasonable), the gym is pretty decent, the pool is heated, and the restaurant is part of a famous Mexican seafood chain. The service everywhere was friendly and professional. This is a very well run hotel. We are very experienced and discerning travelers, on average we spend some two months a years in our retirement traveling all over the world, so this is not an idle complement.

The problem was that I left at dawn and wanted to check out and there was no one at the reception, security or parking

Perfect for the price. Like an Ibis actually. Small rooms like in Tokyo and very clean. Nice view to Angelopolis Mall. Breakfast included. Only issue is the noise . Not soundproof at all. Shower had a good pressure. Hot water good. Air conditioning directly into your direction. Big issue: only CNN (eeewww) but you aren’t here to watch tb anyway.Glad it was empty this weekend as you can’t sleep when you get other guests next to your room. It’s obviously not the Hilton but fulfills its purpose. Walmart Express next door.

I went here, back in December of 2021, to celebrate my birthday and boy did I get spoiled rotten because I got to eat local food and received plenty of fond memories and gifts as well. If you are an Ambassador or Royal Ambassador then you will be entitled to having your breakfast and your canapes (snacks) for free. The food was delicious both for breakfast and for canapes.

We stayed at this Holiday Inn Express for 4 nights during a recent trip to Puebla. The hotel is clean, modern, and very affordable (with average nightly rate below 60USD when booking directly on IHG). The location is a bit outside from most touristic attractions in the historical center, but it seems to be in a safe an convenient neighborhood where walking and uber-ing are both easy. The room seems to be renovated in recent yeas and is well-appointed. We opted out for housekeeping during the whole stay, but when we called for extra toiletries they were delivered to the room pretty quickly. The breakfast was decent and was served by staff members instead of in a buffet style due to Covid. Also, everyone working in the hotel took Covid precautions seriously - all masked up and there are clear signs for social distancing and sanitizing gels everywhere. There is a workout room at the second floor, also a lap pool on the ground floor. With the amenities provided, I recommend this hotel should you have the chance to visit Puebla Mexico.

Firstly, we were surprised to see, by hotel signage, that it was a Marriott property or we would have communicated with Marriott directly as we are members. Upon arrival I was pressured by front desk staff to submit a deposit ”just in case we made charges”, we knew we would not have any charges yet after the pressure I complied (I did speak to the Manager who cancelled the charge on our last day). We had a double queen bed room, the beds were comfortable, the A/C was the noisiest I've ever heard, louder than the TV unless the volume was raised a lot, it was also difficult to set the desired temperature and if you turned it off (it was always cold! no matter how much we fiddled with it) the room was super stuffy since there are no windows that open. The bathroom was ok yet had no ventilation and the extractor was not working plus the towels were some of the roughest I've ever experienced. Some of the lights in the room were not operating. All the above we did not complain above, they are just what was in the room during our stay. The one thing we did complain about was the TV system in place, we travel a lot and bring our media equipment for nights spent in, like Fire TB, etc. We also have several online media services which we maintain and use all over the world, like VPN, HBO, Amazon Prime, Netlix, YouTube, etc. While the TV in room can allow you to view Netlix and YouTube, you will not be able to access any other service nor use any of your own media devices. I know several families that bring along video consoles for their children to keep them entertained for example, but the system in this hotel is blocked to any devices from your cell phone or any external device and while we don't have children, having to watch Mexican on air programs (and we are 100% fluent) is not my idea of entertainment. HBO shown on their system does not correspond to any of the descriptions shown on the guide. When I brought this issue up to Management they just said ”Oh, yes we do block all content”. It's a small detail but when most people own more than a few devices, it's very close minded of them. At least they don't charge additionally for Internet which Marriott is known to do.... The restaurant on the main floor was another disappointment as the food was completely without flavor and /or salt, for a Puebla offering is not good at all. We paid for the breakfast buffet at $250 per person. They had someone on the grill making eggs (worst Huevos Rancheros ever!), quesadillas, chalupas, etc. The ”guisados” a beef and potatoes one and a chicken one are best skipped. The beans just ok, the coffee was dark water and while they have an espresso machine it was not in operation. So had juice and some mini pastries which were good. We were never tempted to order room service as offerings in town are much better and many are cheaper as well. The staff were very friendly and we enjoyed speaking to them, we also enjoyed our view of the Popocatepetl volcano which is always l

I stay at this hotel a couple of times and year and I do love their room, the location and the service but the food is horrible. When I first starting staying there the food was pretty good. As time has passed, the food has degraded. On my latest trip I ordered a Caesar salad and it was literally 4 pieces of lettuce, some parmesan cheese (not fresh) and glob of dressing. We had the chicken mole which wasn't bad and then ordered a side of fries which were not even cooked. We complained and they did credit the meal but it is such a shame that a great hotel can't seem to get the food right. We have had some friends stay there and they had the same food issues. It is still a good place to stay but eat elsewhere if you can.