Guest User
August 27, 2024
The location of the hotel is great and the parking was useful though there was plenty space on the street too. The hotel looks really nice inside and outside with a small garden. The staff were nice and helpful. Though we stayed only one night in this hotel so it was fine for us. However, the room we got was extremely small and to make it worse it had extra single bed inside - there was no literally space to move around and it had very limited space for clothes, etc. It was a busy week in Pucon with international conference and probably better rooms were allocated for guests staying longer, though we would not recommend to book a room for three pax. The bathroom did not have any heating at all. Though the room was ready for our late evening arrival warmed up with AC while it was close to 0C outside the bathroom was icy cold and the only way to warm it up was to switch on the hot hot shower which is not ideal. The breakfast was very limited and simple and no any other choice of coffee by filtered. We would appreciate espresso even if for extra charges.