Madlin
October 31, 2024
We were here as a couple.
Conclusion: It would be more like a "3 star hotel" if the cleanliness and reception/service were improved, as well as the volume/insulation of the rooms and the price were adjusted. It is nowhere near 4 stars. For the right price we would book again, but remember to bring earplugs.
+++ Location, very central, metro and national museum around the corner, all sights within easy reach, many late-night shops/shopping opportunities in the immediate vicinity (not suitable for children, shady shops etc.)
+++ Large, bright room, lots of mirrors, coat rack in the hallway, lots of light bulbs.
+++ Safe in the closet
~~Facilities (hairdryer with open cable, TV with outages, at least a clean kettle (coffee/tea), mini fridge with poor cooling).
~~ Reception: Friendliness/competence is so-so.
~~ WiFi often goes down/has problems
~~ Elevator yes, unfortunately very narrow and slow
~~ My requests/wishes were unfortunately ignored, e.g. room facing the inner courtyard perhaps with a nice view but at least no sloping roof/not the top floor. We got the top floor, with a sloping roof and no view. A shame, not a must but would have been nice.
-- Noise: Room facing the street extremely loud, constant cars accelerating and sirens / poor insulation / poorly soundproofed.
—Despite the large bathroom, the shower is small and poorly fitted out. The soap dispenser holder should be cleared of mold and limescale.
— A broken telephone/intercom, no chance when trying to reach reception from the room, you have to go downstairs.
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