Guest User
July 14, 2023
I have spent countless nights and money in this hotel, nevertheless I have a great reason to never stay here again in my life. Unfortunately -I had a large black travel bag stolen at the Apollon Hotel. All happened when I had a car accident and had to stay in the hospital and couldn´t pick up my personal things in the hotel. Therefore I called to the reception and asked for keeping my bag until I will be able to come to pick it up. However - 3 weeks later when I came to the hotel they told me there was no bag! On 11.7. 2023, when I had to stay at Apollon, at the reception at about 8:20 pm, to my great surprise my passport was returned to me, which was in the stolen bag in a Gucci wallet for 20 000 Kc, which was originally at the bottom of my large black bag, under the clothes. I asked the receptionist where is the large black bag in which my passport was, she said she did not know! What a mystery.. Things that were inside the bag : Gucci wallet which contained my passport 20 000 Kc, Watch 30 000 Kc, Calvin Klein tracksuit 8 000 Kc, Calvin Klein shoes 3 000 Kc, Calvin Klein T-shirts 4000 Kc, Guess 2x Crossbody 5000 Kc, Emporio Armani slippers 1 500 Kc, Jacket 2x 10 000 Kc, Jacket 2x 10 000 Kc, 5x shirt 5000 Kc, Shorts 3000 Kc, Shaver 2000 Kc, Gucci perfume and cosmetics 6 000 Kc, Large black bag 2000 Kc. In total The Apollon Hotel caused me 84,500 CZK worth of damage! How can something like this happen to a guest who regularly brings money to this hotel ?! I am asking the owner/management of this hotel for explaining all this to me and of course for compensation. Thank you, Michael Mann, tel. 737 640 719