Hotelli Seurahovi

overall, I am very satisfied with the service.

This is, without doubt, the second worst hotel I have every stayed at. Outside and inside, the hotel looked like an abandoned building waiting to be demolished. The hotel room was OK size-wise, but neither the room nor the bathroom seems to have been cleaned properly for the last 10 years. The hallways were even worse, with lots of dust and dirt. Breakfast was a joke, with almost nothing to choose from and the only types of bread they offered were wrapped in plastic and looked like the cheapest type you could get at the cheapest discount store possible. Service was non-existent, the only person we saw during our entire stay was a man taking out the dishes from the breakfast room. As with everything else, clearing off the table was self-service based. Checking in was even worse. We parked outside, carried all our stuff to the front door, just to find it closed, with a poster telling us to use the back door on the other side of the building. That door was closed as well. Calling the hotel, l talked to a lady that informed me that she had sent a code to the doors to the wrong number. She re-sent it, and I got it. But, it was only valid after 4PM, and since the hotel neither had a reception nor a baggage room, we had to carry all the bags around the hotel again and back to the car. Then off to park the car, and access the hotel later. All in all, my advice is to avoid this hotel.

Well-located close to the center of Porvoo, this hotel offers an excellent breakfast with plenty of options: juice and coffee, oatmeal and yogurt, eggs, karjalanpiirakka (Karelian pies), cheese, sausages, and more. Clean and spacious room, parking available underneath the hotel. Everything is automated (check-in instructions are sent via email) and we didn't see any staff members while there.

Hotel has not been updated. Everything is old and smells. Our room had dust and a dirty fridge.There is no staff, you get a code for the doors. Breakfast is poor and lame. The hotel has a good location, thats the only good thing. Otherwise there is no value for the money.

Poor customer service (phone service, apparently from another city), no reception. Early access not possible. Hotel was noisy (by other guests and a dog). The restaurant was run by another owner. They saved the trip. Porvoo is really nice, especially the Old Town!

There is no longer staff (since 1.6.2023). Breakfast mon-thu until 9.30. Very disappointing that this info has not been updated to hotel info (eg **********). Because of lack of reception, you are not able to store luggage. Check in is at 16 and check out 11. :(